Fall 2018 - Family Orientation

How Are We Doing? Your honest feedback is like GOLD!

We are committed to monitoring the quality of the FLC Family Orientation Program. Your feedback and suggestions will help us make this an even better program in the future. (All submissions are anonymous.)

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* 1. How did you learn about FLC's Family Orientation Program?

Preview Weekend (last April)

Mailed brochure

Fort Lewis College website

Your student

When we arrived on campus for move-in

Other (please specify)

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* 2. Please rate the following aspects of our Family Orientation process.

	Excellent	Good	Adequate	Poor	N/A
Ease of understanding the orientation schedule	Ease of understanding the orientation schedule Excellent	Ease of understanding the orientation schedule Good	Ease of understanding the orientation schedule Adequate	Ease of understanding the orientation schedule Poor	Ease of understanding the orientation schedule N/A
Brochure (mailed to you earlier in the summer)	Brochure (mailed to you earlier in the summer) Excellent	Brochure (mailed to you earlier in the summer) Good	Brochure (mailed to you earlier in the summer) Adequate	Brochure (mailed to you earlier in the summer) Poor	Brochure (mailed to you earlier in the summer) N/A
Online family orientation reservation process	Online family orientation reservation process Excellent	Online family orientation reservation process Good	Online family orientation reservation process Adequate	Online family orientation reservation process Poor	Online family orientation reservation process N/A
Materials packet (at Orientation check-in)	Materials packet (at Orientation check-in) Excellent	Materials packet (at Orientation check-in) Good	Materials packet (at Orientation check-in) Adequate	Materials packet (at Orientation check-in) Poor	Materials packet (at Orientation check-in) N/A
Dining services	Dining services Excellent	Dining services Good	Dining services Adequate	Dining services Poor	Dining services N/A
Customer service skills of Orientation Staff	Customer service skills of Orientation Staff Excellent	Customer service skills of Orientation Staff Good	Customer service skills of Orientation Staff Adequate	Customer service skills of Orientation Staff Poor	Customer service skills of Orientation Staff N/A
Overall experience	Overall experience Excellent	Overall experience Good	Overall experience Adequate	Overall experience Poor	Overall experience N/A

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* 3. Did you find the Orientation Schedule/Guide useful? (Either using the online app or the paper version you were given at check-in)

Yes

Other (please specify)

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* 4. Did you choose to download the Fort Lewis app and utilize the digital schedule online?

Yes

I did not know this feature was available

I did not know this feature was available and I would have utilized the digital schedule

Other (please specify)

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* 5. Please rate the following programs

	Excellent	Good	Adequate	Poor	N/A
Campus Housing Informational Session (Concert Hall - Thursday afternoon)	Campus Housing Informational Session (Concert Hall - Thursday afternoon) Excellent	Campus Housing Informational Session (Concert Hall - Thursday afternoon) Good	Campus Housing Informational Session (Concert Hall - Thursday afternoon) Adequate	Campus Housing Informational Session (Concert Hall - Thursday afternoon) Poor	Campus Housing Informational Session (Concert Hall - Thursday afternoon) N/A
All Campus Welcome (Friday Morning)	All Campus Welcome (Friday Morning) Excellent	All Campus Welcome (Friday Morning) Good	All Campus Welcome (Friday Morning) Adequate	All Campus Welcome (Friday Morning) Poor	All Campus Welcome (Friday Morning) N/A
Elephant in the Room Preview (Friday Morning)	Elephant in the Room Preview (Friday Morning) Excellent	Elephant in the Room Preview (Friday Morning) Good	Elephant in the Room Preview (Friday Morning) Adequate	Elephant in the Room Preview (Friday Morning) Poor	Elephant in the Room Preview (Friday Morning) N/A
Campus Tour	Campus Tour Excellent	Campus Tour Good	Campus Tour Adequate	Campus Tour Poor	Campus Tour N/A
Understanding Your Bill (Concert Hall - Friday Lunch Hour)	Understanding Your Bill (Concert Hall - Friday Lunch Hour) Excellent	Understanding Your Bill (Concert Hall - Friday Lunch Hour) Good	Understanding Your Bill (Concert Hall - Friday Lunch Hour) Adequate	Understanding Your Bill (Concert Hall - Friday Lunch Hour) Poor	Understanding Your Bill (Concert Hall - Friday Lunch Hour) N/A
Student Services Fair	Student Services Fair Excellent	Student Services Fair Good	Student Services Fair Adequate	Student Services Fair Poor	Student Services Fair N/A
Parents as Partners	Parents as Partners Excellent	Parents as Partners Good	Parents as Partners Adequate	Parents as Partners Poor	Parents as Partners N/A
Campus Health and Safety	Campus Health and Safety Excellent	Campus Health and Safety Good	Campus Health and Safety Adequate	Campus Health and Safety Poor	Campus Health and Safety N/A
Student Success	Student Success Excellent	Student Success Good	Student Success Adequate	Student Success Poor	Student Success N/A
Student Panel (Saturday Morning)	Student Panel (Saturday Morning) Excellent	Student Panel (Saturday Morning) Good	Student Panel (Saturday Morning) Adequate	Student Panel (Saturday Morning) Poor	Student Panel (Saturday Morning) N/A
1st Amendment on Campus (Saturday Morning)	1st Amendment on Campus (Saturday Morning) Excellent	1st Amendment on Campus (Saturday Morning) Good	1st Amendment on Campus (Saturday Morning) Adequate	1st Amendment on Campus (Saturday Morning) Poor	1st Amendment on Campus (Saturday Morning) N/A
Are YOU Ready for College? Time to share and process with Student Affairs VP (Saturday morning)	Are YOU Ready for College? Time to share and process with Student Affairs VP (Saturday morning) Excellent	Are YOU Ready for College? Time to share and process with Student Affairs VP (Saturday morning) Good	Are YOU Ready for College? Time to share and process with Student Affairs VP (Saturday morning) Adequate	Are YOU Ready for College? Time to share and process with Student Affairs VP (Saturday morning) Poor	Are YOU Ready for College? Time to share and process with Student Affairs VP (Saturday morning) N/A

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* 6. Please tell us more about your experience at Family Orientation.

	Very much	Somewhat	Very little	N/A
I felt welcomed by the Fort Lewis College Community	I felt welcomed by the Fort Lewis College Community Very much	I felt welcomed by the Fort Lewis College Community Somewhat	I felt welcomed by the Fort Lewis College Community Very little	I felt welcomed by the Fort Lewis College Community N/A
I experienced a connection with the FLC faculty, staff, and administration	I experienced a connection with the FLC faculty, staff, and administration Very much	I experienced a connection with the FLC faculty, staff, and administration Somewhat	I experienced a connection with the FLC faculty, staff, and administration Very little	I experienced a connection with the FLC faculty, staff, and administration N/A
I made connections with other family members of students	I made connections with other family members of students Very much	I made connections with other family members of students Somewhat	I made connections with other family members of students Very little	I made connections with other family members of students N/A
I have a better understanding of the academic, developmental, and social resources available to my student	I have a better understanding of the academic, developmental, and social resources available to my student Very much	I have a better understanding of the academic, developmental, and social resources available to my student Somewhat	I have a better understanding of the academic, developmental, and social resources available to my student Very little	I have a better understanding of the academic, developmental, and social resources available to my student N/A
I have a better understanding of academic policies and procedures such as FERPA, etc.	I have a better understanding of academic policies and procedures such as FERPA, etc. Very much	I have a better understanding of academic policies and procedures such as FERPA, etc. Somewhat	I have a better understanding of academic policies and procedures such as FERPA, etc. Very little	I have a better understanding of academic policies and procedures such as FERPA, etc. N/A
I am more aware of typical transitional issues for first year students	I am more aware of typical transitional issues for first year students Very much	I am more aware of typical transitional issues for first year students Somewhat	I am more aware of typical transitional issues for first year students Very little	I am more aware of typical transitional issues for first year students N/A
Having attended this orientation, I am better prepared to support my student through this transitional process	Having attended this orientation, I am better prepared to support my student through this transitional process Very much	Having attended this orientation, I am better prepared to support my student through this transitional process Somewhat	Having attended this orientation, I am better prepared to support my student through this transitional process Very little	Having attended this orientation, I am better prepared to support my student through this transitional process N/A

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* 7. To what degree did our Family Orientation Program answer your questions and address your concerns?

Completely

Mostly

Some

Little

None

Please list any specific content areas which were not satisfactorily addressed.

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* 8. Family Orientation exists solely because of the funding provided by participating family members; we do not receive funding from any other fees or tuition to run this program. Based on feedback from last year, we reduced the cost of Family Orientation from a $50 flat fee/person to the current $25/person with the option to purchase meals separately. Please share if you would have a preference for either of these.

Prefer to pay $25/person and pay for meals as an option

Prefer to have a $50/person flat fee that includes three meals

Other (please specify)

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* 1. How did you learn about FLC's Family Orientation Program?

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* 2. Please rate the following aspects of our Family Orientation process.

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* 3. Did you find the Orientation Schedule/Guide useful? (Either using the online app or the paper version you were given at check-in)

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* 4. Did you choose to download the Fort Lewis app and utilize the digital schedule online?

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* 5. Please rate the following programs

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* 6. Please tell us more about your experience at Family Orientation.

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* 7. To what degree did our Family Orientation Program answer your questions and address your concerns?

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* 9. If you have any other suggestions regarding how we could improve Family Orientation, please enter them in the box below.