RSC Session Review Question Title * 1. Which session are you rating? Keynote: Tomorrow's Architects - Peter Morville We're a Happy Family: ILLiad/Alma NCIP Integration - Lapis David Cohen Time Well Spent: Fine Tune Your Communications to Improve Customer Service and Efficiency - Carol Nelson, Kay Westergren How to Plan a Website: Learnings from the Ann Arbor District Library - Peter Morville, Josie Parker Access for All: A Call for Standardizing Accessibility Workflows in ILL - Tim Hickey Short Session: In Our Comfort Zone: 2 Years Post Tipasa from ILLiad - Derek Malone Panel: Time, Staff & Organization: Operational Management of ILL within the Library - Karen Colburn, Crissy Ross, Freya Gibbon, Melissa Jackson Short Session: Tipasa and the University of Gloucestershire - Deborah Jones-Davis Panel: The Power of ILL Statistics - Dennis Massie, Peggy Glatthaar, Pamela Johnston, Myra Justus Copyright: Coloring within the Lines with Ease - Gail Perkins Barton, Janice Shipp ILL Under the Reference Umbrella - Amy Chew The British Library - Embracing the Changing World - Joanne Cox Single Click User Request Submission via the ILLiad API - Krista Higham, Dustin Stokes Collections in a Box: Automated Retrieval Centers and ILL/DDS - Jessica Garner, Jen Salvo-Eaton, Kristine Shrauger, Amanda Tier Working with Foreign Language Materials - Joe Lenkart, Erika Weir, Annabella Irvine Pirates & Imposters: What is the ILL Librarian's Responsibility? - Kaitlin Kehnemuyi, Sylvie Larsen Panel: Tipasa Migration - Deborah Jones-Davis, Derek Malone, Kara McGuire, Sagan Wallace Short Session: Service Insights: Getting a Holistic Picture of Patron Experience - Mia Partlow Mapping Interlibrary Loan: Exploring Data Visualization in Resource Sharing - Zach Gahs-Buccheri, Kate Strain Unmediated Reprints Desk for ILLiad - Matthew Calsada, Stephanie Spires Short Session: Beyond ILL: Opportunities for ILL Staff to Develop New Expertise - Vickie Campbell, Lorraine Woods Resource Sharing and High Density Storage - Renna Redd Short Session: It Shouldn't Be That Hard: OpenURL to Save Time - Logan Rath Short Session: Are Resource Sharing Statistics a Reliable Metric - Melanie Norton, Lindsay Barnett, Alyssa Grimshaw Panel: Evolving Best Practices in Providing Service - Joe Wickens, Amy Chew, Sue Kaler, Joe Lenkart Steps Toward Accessibility: Improving User Experience Through OCR - Melissa Eighmy-Brown, Carol Nelson, Austin Smith, Hilary Thompson An Alternative to CONTU: Developing and Implementing Your Own ILL Copyright Compliance Policy - Brian Miller, Amanda Rudd Short Session: Was It Worth It? Evaluating Workflow Changes in a Shared Service Environment - Maureen O'Brien Dermott, Freya Gibbon Short Session: Make New Friends: Open a Collection to New Users - Joanie Reynolds, Kristine Shrauger, Patricia Tiberii Office Hours Dinner (Wednesday Night) OCLC Resource Sharing Strategy and Vision: The Library On-Demand Atlas Update Plenary: Keep on Rethinking: Rethinking the RRSI STAR Checklist and Manifesto - Margaret Ellingson, Sue Kaler, Beth Posner Question Title * 2. Please rate the quality of this session with 1 star being the lowest and 5 stars being the highest. Question Title * 3. Do you think this session would be valuable to the wider resource sharing audience if delivered as an online community webinar? Yes No Question Title * 4. Please add any additional comments about this session. Done