1. Default Section

50% of survey complete.

* 1. Area of Law Consulted

* 2. Solicitor/Fee Earner instructed

* 3. How satisfied were you with our overall level of service?

* 4. How well did we do

  Excellent Good Satisfactory poor
Speed in answering incoming calls
Returning your calls
Staff helpful and courteous at all times
Speed of response to initial enquiry

* 5. Did we give you information/advice that was easy to understand?

* 6. How well did we keep you up-to-date with progress?

* 7. How satisfied were you with the method of communication we provided?

* 8. Would you recommend us to somebody else if they needed legal help or advice?

* 9. Please tell us how you heard about Pardoes

* 10. Do you feel the service you received was good value for money?

* 11. We welcome ideas on ways to improve our level of service. Do you have any further comments or suggestions that may help us to improve our level of service?

* 12. Do you require any further legal help or assistance from Pardoes?

* 13. If you selected yes to the above, please leave your details below