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Customer Service Survey

Thank you for taking the time to participate in this survey of the customer service experience related to the Building, Code Enforcement, Business Licensing, and/or Fire Prevention Divisions of the Community Development Department. Our goal is to get honest feedback from our customers and community to improve our services. All survey results are 100% anonymous.
1.For which Division of the Community Development Department are you completing this survey? (Feel free to turn in more than one survey if you would like to comment on more than one Division)
2.The knowledge level of the customer service representative met my expectations.
3.The professionalism of the customer service representative met my expectations.
4.My overall plan-check experience was positive, timely, and efficient.
5.The knowledge of the inspector/Officer assigned to my project met my expectations.
6.The professionalism of the Inspector/Officer assigned to my project met my expectations.
7.I would rate my overall customer service experience as (select one):
8.At the conclusion of my experience working with the Building, Code Enforcement, Business Licensing, or Fire Prevention Division, I was able to accomplish my goal.
9.It was easy to schedule my inspection.
10.Was there a experience you would like to highlight?
11.Do you have any suggestions on how we could improve our services?