SIG LatAm Alliance Working Council Survey Buy-side

SIG LatAm Alliance Working Council Survey Customer/Buy-side

This survey, which should take about 5 minutes to respond to, should be completed by the representative from the customer/buy-side organization that is interested in becoming a Member of the SIG LatAm Alliance Working Council. The person(s) completing this form should provide as much information as possible concerning the candidate organization and their lead representative(s). Please complete the Survey and if you have any questions, contact Rosana Leary at: rleary@latamalliance.org.

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* 1. What industry does your company belong to?

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* 2. Please provide your contact information so we can identify you and follow-up.

Name

Company

Email Address

Phone Number

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* 3. What is your current title?

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* 4. What is the title of the person you report to?

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* 5. Please check the statement below that best describes the state of outsourcing business processes or IT services at your organization:

We are currently outsourcing business processes or IT services to Latin America or other regions

We are currently considering outsourcing business processes or IT services to Latin America or other regions

We currently do not or have no plans to outsource business processes or IT services

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* 6. My organization believes that suppliers providing business processes or IT services are an asset to our organization and we are committed to being a leader in the implementation of best practices for outsourcing of business processes or IT services:

I strongly agree with this statement

I somewhat agree with this statement

I am neutral or unsure about this statement

I do not agree with this statement

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* 7. Please indicate your organization’s level of interest with the following topics related to the outsourcing of business processes or IT services to and within Latin America:

	Low	Medium	High
Receiving education/training related to the outsourcing of business processes or IT services	Receiving education/training related to the outsourcing of business processes or IT services Low	Receiving education/training related to the outsourcing of business processes or IT services Medium	Receiving education/training related to the outsourcing of business processes or IT services High
Learning about tools/technologies related to the implementation and management of outsourced business processes and/or IT services	Learning about tools/technologies related to the implementation and management of outsourced business processes and/or IT services Low	Learning about tools/technologies related to the implementation and management of outsourced business processes and/or IT services Medium	Learning about tools/technologies related to the implementation and management of outsourced business processes and/or IT services High
Speaking with a peer in the industry that has begun outsourcing to the LatAm region	Speaking with a peer in the industry that has begun outsourcing to the LatAm region Low	Speaking with a peer in the industry that has begun outsourcing to the LatAm region Medium	Speaking with a peer in the industry that has begun outsourcing to the LatAm region High
Understanding the sourcing options/talent available/provider capabilities from a specific location	Understanding the sourcing options/talent available/provider capabilities from a specific location Low	Understanding the sourcing options/talent available/provider capabilities from a specific location Medium	Understanding the sourcing options/talent available/provider capabilities from a specific location High
Understanding how to launch a program	Understanding how to launch a program Low	Understanding how to launch a program Medium	Understanding how to launch a program High
Managing risk	Managing risk Low	Managing risk Medium	Managing risk High
Hearing industry specific issues	Hearing industry specific issues Low	Hearing industry specific issues Medium	Hearing industry specific issues High
Discussing cybersecurity	Discussing cybersecurity Low	Discussing cybersecurity Medium	Discussing cybersecurity High
Identifying outsourcing locations	Identifying outsourcing locations Low	Identifying outsourcing locations Medium	Identifying outsourcing locations High
Understanding how to best identify and/or engage providers	Understanding how to best identify and/or engage providers Low	Understanding how to best identify and/or engage providers Medium	Understanding how to best identify and/or engage providers High
Creating a culture of compliance and partnership	Creating a culture of compliance and partnership Low	Creating a culture of compliance and partnership Medium	Creating a culture of compliance and partnership High

Question Title

* 1. What industry does your company belong to?

Question Title

* 2. Please provide your contact information so we can identify you and follow-up.

Question Title

* 3. What is your current title?

Question Title

* 4. What is the title of the person you report to?

Question Title

* 5. Please check the statement below that best describes the state of outsourcing business processes or IT services at your organization:

Question Title

* 6. My organization believes that suppliers providing business processes or IT services are an asset to our organization and we are committed to being a leader in the implementation of best practices for outsourcing of business processes or IT services:

Question Title

* 7. Please indicate your organization’s level of interest with the following topics related to the outsourcing of business processes or IT services to and within Latin America:

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* 8. Other Topics: (Please list and prioritize other topics you would like the Council to address).