2023 TUPD Community Survey

	Very Poor	Poor	Average	Good	Very Good	N/A
Response Time to Calls for Service	Response Time to Calls for Service Very Poor	Response Time to Calls for Service Poor	Response Time to Calls for Service Average	Response Time to Calls for Service Good	Response Time to Calls for Service Very Good	Response Time to Calls for Service N/A
Fairness Toward the Public	Fairness Toward the Public Very Poor	Fairness Toward the Public Poor	Fairness Toward the Public Average	Fairness Toward the Public Good	Fairness Toward the Public Very Good	Fairness Toward the Public N/A
Courtesy	Courtesy Very Poor	Courtesy Poor	Courtesy Average	Courtesy Good	Courtesy Very Good	Courtesy N/A
Attitude Toward the Campus Community	Attitude Toward the Campus Community Very Poor	Attitude Toward the Campus Community Poor	Attitude Toward the Campus Community Average	Attitude Toward the Campus Community Good	Attitude Toward the Campus Community Very Good	Attitude Toward the Campus Community N/A
Quality of Service	Quality of Service Very Poor	Quality of Service Poor	Quality of Service Average	Quality of Service Good	Quality of Service Very Good	Quality of Service N/A
Concern for Campus Community	Concern for Campus Community Very Poor	Concern for Campus Community Poor	Concern for Campus Community Average	Concern for Campus Community Good	Concern for Campus Community Very Good	Concern for Campus Community N/A
Professionalism of its Employees	Professionalism of its Employees Very Poor	Professionalism of its Employees Poor	Professionalism of its Employees Average	Professionalism of its Employees Good	Professionalism of its Employees Very Good	Professionalism of its Employees N/A
Availability	Availability Very Poor	Availability Poor	Availability Average	Availability Good	Availability Very Good	Availability N/A
Appearance	Appearance Very Poor	Appearance Poor	Appearance Average	Appearance Good	Appearance Very Good	Appearance N/A
Integrity	Integrity Very Poor	Integrity Poor	Integrity Average	Integrity Good	Integrity Very Good	Integrity N/A
Overall Competence	Overall Competence Very Poor	Overall Competence Poor	Overall Competence Average	Overall Competence Good	Overall Competence Very Good	Overall Competence N/A
How the Department has met my Public Safety Needs	How the Department has met my Public Safety Needs Very Poor	How the Department has met my Public Safety Needs Poor	How the Department has met my Public Safety Needs Average	How the Department has met my Public Safety Needs Good	How the Department has met my Public Safety Needs Very Good	How the Department has met my Public Safety Needs N/A

Very Poor

Poor

Average

Good

Very Good

N/A

Response Time to Calls for Service

Response Time to Calls for Service Very Poor

Response Time to Calls for Service Poor

Response Time to Calls for Service Average

Response Time to Calls for Service Good

Response Time to Calls for Service Very Good

Response Time to Calls for Service N/A

Fairness Toward the Public

Fairness Toward the Public Very Poor

Fairness Toward the Public Poor

Fairness Toward the Public Average

Fairness Toward the Public Good

Fairness Toward the Public Very Good

Fairness Toward the Public N/A

Courtesy

Courtesy Very Poor

Courtesy Poor

Courtesy Average

Courtesy Good

Courtesy Very Good

Courtesy N/A

Attitude Toward the Campus Community

Attitude Toward the Campus Community Very Poor

Attitude Toward the Campus Community Poor

Attitude Toward the Campus Community Average

Attitude Toward the Campus Community Good

Attitude Toward the Campus Community Very Good

Attitude Toward the Campus Community N/A

Quality of Service

Quality of Service Very Poor

Quality of Service Poor

Quality of Service Average

Quality of Service Good

Quality of Service Very Good

Quality of Service N/A

Concern for Campus Community

Concern for Campus Community Very Poor

Concern for Campus Community Poor

Concern for Campus Community Average

Concern for Campus Community Good

Concern for Campus Community Very Good

Concern for Campus Community N/A

Professionalism of its Employees

Professionalism of its Employees Very Poor

Professionalism of its Employees Poor

Professionalism of its Employees Average

Professionalism of its Employees Good

Professionalism of its Employees Very Good

Professionalism of its Employees N/A

Availability

Availability Very Poor

Availability Poor

Availability Average

Availability Good

Availability Very Good

Availability N/A

Appearance

Appearance Very Poor

Appearance Poor

Appearance Average

Appearance Good

Appearance Very Good

Appearance N/A

Integrity

Integrity Very Poor

Integrity Poor

Integrity Average

Integrity Good

Integrity Very Good

Integrity N/A

Overall Competence

Overall Competence Very Poor

Overall Competence Poor

Overall Competence Average

Overall Competence Good

Overall Competence Very Good

Overall Competence N/A

How the Department has met my Public Safety Needs

How the Department has met my Public Safety Needs Very Poor

How the Department has met my Public Safety Needs Poor

How the Department has met my Public Safety Needs Average

How the Department has met my Public Safety Needs Good

How the Department has met my Public Safety Needs Very Good

How the Department has met my Public Safety Needs N/A

	Very Poor	Poor	Average	Good	Very Good	N/A
Hold Officers Accountable When Misconduct Occurs	Hold Officers Accountable When Misconduct Occurs Very Poor	Hold Officers Accountable When Misconduct Occurs Poor	Hold Officers Accountable When Misconduct Occurs Average	Hold Officers Accountable When Misconduct Occurs Good	Hold Officers Accountable When Misconduct Occurs Very Good	Hold Officers Accountable When Misconduct Occurs N/A
Treat Racial & Ethnic Groups Equally	Treat Racial & Ethnic Groups Equally Very Poor	Treat Racial & Ethnic Groups Equally Poor	Treat Racial & Ethnic Groups Equally Average	Treat Racial & Ethnic Groups Equally Good	Treat Racial & Ethnic Groups Equally Very Good	Treat Racial & Ethnic Groups Equally N/A
Use the Right Amount of Force for Each Situation	Use the Right Amount of Force for Each Situation Very Poor	Use the Right Amount of Force for Each Situation Poor	Use the Right Amount of Force for Each Situation Average	Use the Right Amount of Force for Each Situation Good	Use the Right Amount of Force for Each Situation Very Good	Use the Right Amount of Force for Each Situation N/A
Respect Peoples' Privacy	Respect Peoples' Privacy Very Poor	Respect Peoples' Privacy Poor	Respect Peoples' Privacy Average	Respect Peoples' Privacy Good	Respect Peoples' Privacy Very Good	Respect Peoples' Privacy N/A
Protect People from Crime	Protect People from Crime Very Poor	Protect People from Crime Poor	Protect People from Crime Average	Protect People from Crime Good	Protect People from Crime Very Good	Protect People from Crime N/A

Very Poor

Poor

Average

Good

Very Good

N/A

Hold Officers Accountable When Misconduct Occurs

Hold Officers Accountable When Misconduct Occurs Very Poor

Hold Officers Accountable When Misconduct Occurs Poor

Hold Officers Accountable When Misconduct Occurs Average

Hold Officers Accountable When Misconduct Occurs Good

Hold Officers Accountable When Misconduct Occurs Very Good

Hold Officers Accountable When Misconduct Occurs N/A

Treat Racial & Ethnic Groups Equally

Treat Racial & Ethnic Groups Equally Very Poor

Treat Racial & Ethnic Groups Equally Poor

Treat Racial & Ethnic Groups Equally Average

Treat Racial & Ethnic Groups Equally Good

Treat Racial & Ethnic Groups Equally Very Good

Treat Racial & Ethnic Groups Equally N/A

Use the Right Amount of Force for Each Situation

Use the Right Amount of Force for Each Situation Very Poor

Use the Right Amount of Force for Each Situation Poor

Use the Right Amount of Force for Each Situation Average

Use the Right Amount of Force for Each Situation Good

Use the Right Amount of Force for Each Situation Very Good

Use the Right Amount of Force for Each Situation N/A

Respect Peoples' Privacy

Respect Peoples' Privacy Very Poor

Respect Peoples' Privacy Poor

Respect Peoples' Privacy Average

Respect Peoples' Privacy Good

Respect Peoples' Privacy Very Good

Respect Peoples' Privacy N/A

Protect People from Crime

Protect People from Crime Very Poor

Protect People from Crime Poor

Protect People from Crime Average

Protect People from Crime Good

Protect People from Crime Very Good

Protect People from Crime N/A

	Very Little	Little	Some	Much	Very Much	N/A
How much crime do you believe takes place on campus?	How much crime do you believe takes place on campus? Very Little	How much crime do you believe takes place on campus? Little	How much crime do you believe takes place on campus? Some	How much crime do you believe takes place on campus? Much	How much crime do you believe takes place on campus? Very Much	How much crime do you believe takes place on campus? N/A
How much crime do you believe takes place nearby campus?	How much crime do you believe takes place nearby campus? Very Little	How much crime do you believe takes place nearby campus? Little	How much crime do you believe takes place nearby campus? Some	How much crime do you believe takes place nearby campus? Much	How much crime do you believe takes place nearby campus? Very Much	How much crime do you believe takes place nearby campus? N/A

Very Little

Little

Some

Much

Very Much

N/A

How much crime do you believe takes place on campus?

How much crime do you believe takes place on campus? Very Little

How much crime do you believe takes place on campus? Little

How much crime do you believe takes place on campus? Some

How much crime do you believe takes place on campus? Much

How much crime do you believe takes place on campus? Very Much

How much crime do you believe takes place on campus? N/A

How much crime do you believe takes place nearby campus?

How much crime do you believe takes place nearby campus? Very Little

How much crime do you believe takes place nearby campus? Little

How much crime do you believe takes place nearby campus? Some

How much crime do you believe takes place nearby campus? Much

How much crime do you believe takes place nearby campus? Very Much

How much crime do you believe takes place nearby campus? N/A

Question Title

* 4. What are your primary sources of information about on-campus crime? (Select all that apply.)

The Towerlight

Word of Mouth

Radio / TV

Internet

Campus Crime Alerts

Presentations by Police

Social Media

Other (please specify)

Question Title

* 5. What are your primary sources of information about crime that occurs nearby campus? (Select all that apply.)

The Towerlight

Word of Mouth

Radio / TV

Internet

Campus Crime Alerts

Presentations by Police

Social Media

Other (please specify)

2023 TUPD Community Survey

Question Title

* 1. Opinions about the Towson University Police Department

Question Title

* 2. How much confidence do you have in the Towson University Police Department to: (Select only one answer per row.)

Question Title

* 3. Opinions about crime on and nearby the Towson University campus.

Question Title

* 4. What are your primary sources of information about on-campus crime? (Select all that apply.)

Question Title

* 5. What are your primary sources of information about crime that occurs nearby campus? (Select all that apply.)