FIRE AND EMS SURVEY - SEPTEMBER 2017

Please respond to each question. The response deadline is Tuesday, October 31, 2017. A report will be shared with all respondents once the responses are analyzed.

Thank You !

FIRE AND EMERGENCY MEDICAL SERVICES (EMS) PROGRAM

STRATEGIC PLANNING COMMITTEE

	1 (Low)	2	3	4	5 (High)	NA
24/7 Coverage	24/7 Coverage 1 (Low)	24/7 Coverage 2	24/7 Coverage 3	24/7 Coverage 4	24/7 Coverage 5 (High)	24/7 Coverage NA
Effective Communications	Effective Communications 1 (Low)	Effective Communications 2	Effective Communications 3	Effective Communications 4	Effective Communications 5 (High)	Effective Communications NA
Quality of the Response	Quality of the Response 1 (Low)	Quality of the Response 2	Quality of the Response 3	Quality of the Response 4	Quality of the Response 5 (High)	Quality of the Response NA
Response Time	Response Time 1 (Low)	Response Time 2	Response Time 3	Response Time 4	Response Time 5 (High)	Response Time NA
Follow Through	Follow Through 1 (Low)	Follow Through 2	Follow Through 3	Follow Through 4	Follow Through 5 (High)	Follow Through NA
Ambulance/Vehicles	Ambulance/Vehicles 1 (Low)	Ambulance/Vehicles 2	Ambulance/Vehicles 3	Ambulance/Vehicles 4	Ambulance/Vehicles 5 (High)	Ambulance/Vehicles NA
Current Technology	Current Technology 1 (Low)	Current Technology 2	Current Technology 3	Current Technology 4	Current Technology 5 (High)	Current Technology NA
Communication Technology	Communication Technology 1 (Low)	Communication Technology 2	Communication Technology 3	Communication Technology 4	Communication Technology 5 (High)	Communication Technology NA
Adequate Funding of the Programs	Adequate Funding of the Programs 1 (Low)	Adequate Funding of the Programs 2	Adequate Funding of the Programs 3	Adequate Funding of the Programs 4	Adequate Funding of the Programs 5 (High)	Adequate Funding of the Programs NA
Education and Training for Fire Safety Staff and Volunteers	Education and Training for Fire Safety Staff and Volunteers 1 (Low)	Education and Training for Fire Safety Staff and Volunteers 2	Education and Training for Fire Safety Staff and Volunteers 3	Education and Training for Fire Safety Staff and Volunteers 4	Education and Training for Fire Safety Staff and Volunteers 5 (High)	Education and Training for Fire Safety Staff and Volunteers NA
Education and Training for EMS Staff and Volunteers	Education and Training for EMS Staff and Volunteers 1 (Low)	Education and Training for EMS Staff and Volunteers 2	Education and Training for EMS Staff and Volunteers 3	Education and Training for EMS Staff and Volunteers 4	Education and Training for EMS Staff and Volunteers 5 (High)	Education and Training for EMS Staff and Volunteers NA
Integration of Fire and EMS Services	Integration of Fire and EMS Services 1 (Low)	Integration of Fire and EMS Services 2	Integration of Fire and EMS Services 3	Integration of Fire and EMS Services 4	Integration of Fire and EMS Services 5 (High)	Integration of Fire and EMS Services NA
Opportunities to Volunteer	Opportunities to Volunteer 1 (Low)	Opportunities to Volunteer 2	Opportunities to Volunteer 3	Opportunities to Volunteer 4	Opportunities to Volunteer 5 (High)	Opportunities to Volunteer NA
Communication by Text	Communication by Text 1 (Low)	Communication by Text 2	Communication by Text 3	Communication by Text 4	Communication by Text 5 (High)	Communication by Text NA
Communication by Email	Communication by Email 1 (Low)	Communication by Email 2	Communication by Email 3	Communication by Email 4	Communication by Email 5 (High)	Communication by Email NA
Communication by Smart Phone	Communication by Smart Phone 1 (Low)	Communication by Smart Phone 2	Communication by Smart Phone 3	Communication by Smart Phone 4	Communication by Smart Phone 5 (High)	Communication by Smart Phone NA
Communication by Radio	Communication by Radio 1 (Low)	Communication by Radio 2	Communication by Radio 3	Communication by Radio 4	Communication by Radio 5 (High)	Communication by Radio NA
Clothing that Identifies the Fire and EMS Staff and Volunteers	Clothing that Identifies the Fire and EMS Staff and Volunteers 1 (Low)	Clothing that Identifies the Fire and EMS Staff and Volunteers 2	Clothing that Identifies the Fire and EMS Staff and Volunteers 3	Clothing that Identifies the Fire and EMS Staff and Volunteers 4	Clothing that Identifies the Fire and EMS Staff and Volunteers 5 (High)	Clothing that Identifies the Fire and EMS Staff and Volunteers NA
Fire and EMS Program Directors Report to the County Administrator	Fire and EMS Program Directors Report to the County Administrator 1 (Low)	Fire and EMS Program Directors Report to the County Administrator 2	Fire and EMS Program Directors Report to the County Administrator 3	Fire and EMS Program Directors Report to the County Administrator 4	Fire and EMS Program Directors Report to the County Administrator 5 (High)	Fire and EMS Program Directors Report to the County Administrator NA
Overall Satisfaction with the EMS Program	Overall Satisfaction with the EMS Program 1 (Low)	Overall Satisfaction with the EMS Program 2	Overall Satisfaction with the EMS Program 3	Overall Satisfaction with the EMS Program 4	Overall Satisfaction with the EMS Program 5 (High)	Overall Satisfaction with the EMS Program NA
Overall Satisfaction with the Fire Program	Overall Satisfaction with the Fire Program 1 (Low)	Overall Satisfaction with the Fire Program 2	Overall Satisfaction with the Fire Program 3	Overall Satisfaction with the Fire Program 4	Overall Satisfaction with the Fire Program 5 (High)	Overall Satisfaction with the Fire Program NA
Willingness to Serve as a Volunteer	Willingness to Serve as a Volunteer 1 (Low)	Willingness to Serve as a Volunteer 2	Willingness to Serve as a Volunteer 3	Willingness to Serve as a Volunteer 4	Willingness to Serve as a Volunteer 5 (High)	Willingness to Serve as a Volunteer NA

1 (Low)

5 (High)

24/7 Coverage

24/7 Coverage 1 (Low)

24/7 Coverage 2

24/7 Coverage 3

24/7 Coverage 4

24/7 Coverage 5 (High)

24/7 Coverage NA

Effective Communications

Effective Communications 1 (Low)

Effective Communications 2

Effective Communications 3

Effective Communications 4

Effective Communications 5 (High)

Effective Communications NA

Quality of the Response

Quality of the Response 1 (Low)

Quality of the Response 2

Quality of the Response 3

Quality of the Response 4

Quality of the Response 5 (High)

Quality of the Response NA

Response Time

Response Time 1 (Low)

Response Time 2

Response Time 3

Response Time 4

Response Time 5 (High)

Response Time NA

Follow Through

Follow Through 1 (Low)

Follow Through 2

Follow Through 3

Follow Through 4

Follow Through 5 (High)

Follow Through NA

Ambulance/Vehicles

Ambulance/Vehicles 1 (Low)

Ambulance/Vehicles 2

Ambulance/Vehicles 3

Ambulance/Vehicles 4

Ambulance/Vehicles 5 (High)

Ambulance/Vehicles NA

Current Technology

Current Technology 1 (Low)

Current Technology 2

Current Technology 3

Current Technology 4

Current Technology 5 (High)

Current Technology NA

Communication Technology

Communication Technology 1 (Low)

Communication Technology 2

Communication Technology 3

Communication Technology 4

Communication Technology 5 (High)

Communication Technology NA

Adequate Funding of the Programs

Adequate Funding of the Programs 1 (Low)

Adequate Funding of the Programs 2

Adequate Funding of the Programs 3

Adequate Funding of the Programs 4

Adequate Funding of the Programs 5 (High)

Adequate Funding of the Programs NA

Education and Training for Fire Safety Staff and Volunteers

Education and Training for Fire Safety Staff and Volunteers 1 (Low)

Education and Training for Fire Safety Staff and Volunteers 2

Education and Training for Fire Safety Staff and Volunteers 3

Education and Training for Fire Safety Staff and Volunteers 4

Education and Training for Fire Safety Staff and Volunteers 5 (High)

Education and Training for Fire Safety Staff and Volunteers NA

Education and Training for EMS Staff and Volunteers

Education and Training for EMS Staff and Volunteers 1 (Low)

Education and Training for EMS Staff and Volunteers 2

Education and Training for EMS Staff and Volunteers 3

Education and Training for EMS Staff and Volunteers 4

Education and Training for EMS Staff and Volunteers 5 (High)

Education and Training for EMS Staff and Volunteers NA

Integration of Fire and EMS Services

Integration of Fire and EMS Services 1 (Low)

Integration of Fire and EMS Services 2

Integration of Fire and EMS Services 3

Integration of Fire and EMS Services 4

Integration of Fire and EMS Services 5 (High)

Integration of Fire and EMS Services NA

Opportunities to Volunteer

Opportunities to Volunteer 1 (Low)

Opportunities to Volunteer 2

Opportunities to Volunteer 3

Opportunities to Volunteer 4

Opportunities to Volunteer 5 (High)

Opportunities to Volunteer NA

Communication by Text

Communication by Text 1 (Low)

Communication by Text 2

Communication by Text 3

Communication by Text 4

Communication by Text 5 (High)

Communication by Text NA

Communication by Email

Communication by Email 1 (Low)

Communication by Email 2

Communication by Email 3

Communication by Email 4

Communication by Email 5 (High)

Communication by Email NA

Communication by Smart Phone

Communication by Smart Phone 1 (Low)

Communication by Smart Phone 2

Communication by Smart Phone 3

Communication by Smart Phone 4

Communication by Smart Phone 5 (High)

Communication by Smart Phone NA

Communication by Radio

Communication by Radio 1 (Low)

Communication by Radio 2

Communication by Radio 3

Communication by Radio 4

Communication by Radio 5 (High)

Communication by Radio NA

Clothing that Identifies the Fire and EMS Staff and Volunteers

Clothing that Identifies the Fire and EMS Staff and Volunteers 1 (Low)

Clothing that Identifies the Fire and EMS Staff and Volunteers 2

Clothing that Identifies the Fire and EMS Staff and Volunteers 3

Clothing that Identifies the Fire and EMS Staff and Volunteers 4

Clothing that Identifies the Fire and EMS Staff and Volunteers 5 (High)

Clothing that Identifies the Fire and EMS Staff and Volunteers NA

Fire and EMS Program Directors Report to the County Administrator

Fire and EMS Program Directors Report to the County Administrator 1 (Low)

Fire and EMS Program Directors Report to the County Administrator 2

Fire and EMS Program Directors Report to the County Administrator 3

Fire and EMS Program Directors Report to the County Administrator 4

Fire and EMS Program Directors Report to the County Administrator 5 (High)

Fire and EMS Program Directors Report to the County Administrator NA

Overall Satisfaction with the EMS Program

Overall Satisfaction with the EMS Program 1 (Low)

Overall Satisfaction with the EMS Program 2

Overall Satisfaction with the EMS Program 3

Overall Satisfaction with the EMS Program 4

Overall Satisfaction with the EMS Program 5 (High)

Overall Satisfaction with the EMS Program NA

Overall Satisfaction with the Fire Program

Overall Satisfaction with the Fire Program 1 (Low)

Overall Satisfaction with the Fire Program 2

Overall Satisfaction with the Fire Program 3

Overall Satisfaction with the Fire Program 4

Overall Satisfaction with the Fire Program 5 (High)

Overall Satisfaction with the Fire Program NA

Willingness to Serve as a Volunteer

Willingness to Serve as a Volunteer 1 (Low)

Willingness to Serve as a Volunteer 2

Willingness to Serve as a Volunteer 3

Willingness to Serve as a Volunteer 4

Willingness to Serve as a Volunteer 5 (High)

Willingness to Serve as a Volunteer NA

	YES	NO	NA
Currently a Volunteer	Currently a Volunteer YES	Currently a Volunteer NO	Currently a Volunteer NA
Years of Service as a Volunteer are Five Years or Less	Years of Service as a Volunteer are Five Years or Less YES	Years of Service as a Volunteer are Five Years or Less NO	Years of Service as a Volunteer are Five Years or Less NA
Years of Service as a Volunteer are More Than Five Years	Years of Service as a Volunteer are More Than Five Years YES	Years of Service as a Volunteer are More Than Five Years NO	Years of Service as a Volunteer are More Than Five Years NA
Resident of Amelia County	Resident of Amelia County YES	Resident of Amelia County NO	Resident of Amelia County NA
Work in Amelia County but Not a Resident	Work in Amelia County but Not a Resident YES	Work in Amelia County but Not a Resident NO	Work in Amelia County but Not a Resident NA
Male	Male YES	Male NO	Male NA
Female	Female YES	Female NO	Female NA
Less Than 20 Years of Age	Less Than 20 Years of Age YES	Less Than 20 Years of Age NO	Less Than 20 Years of Age NA
20-44 Years of Age	20-44 Years of Age YES	20-44 Years of Age NO	20-44 Years of Age NA
45-64 Years of Age	45-64 Years of Age YES	45-64 Years of Age NO	45-64 Years of Age NA
65 Years and Older	65 Years and Older YES	65 Years and Older NO	65 Years and Older NA

YES

Currently a Volunteer

Currently a Volunteer YES

Currently a Volunteer NO

Currently a Volunteer NA

Years of Service as a Volunteer are Five Years or Less

Years of Service as a Volunteer are Five Years or Less YES

Years of Service as a Volunteer are Five Years or Less NO

Years of Service as a Volunteer are Five Years or Less NA

Years of Service as a Volunteer are More Than Five Years

Years of Service as a Volunteer are More Than Five Years YES

Years of Service as a Volunteer are More Than Five Years NO

Years of Service as a Volunteer are More Than Five Years NA

Resident of Amelia County

Resident of Amelia County YES

Resident of Amelia County NO

Resident of Amelia County NA

Work in Amelia County but Not a Resident

Work in Amelia County but Not a Resident YES

Work in Amelia County but Not a Resident NO

Work in Amelia County but Not a Resident NA

Male

Male YES

Male NO

Male NA

Female

Female YES

Female NO

Female NA

Less Than 20 Years of Age

Less Than 20 Years of Age YES

Less Than 20 Years of Age NO

Less Than 20 Years of Age NA

20-44 Years of Age

20-44 Years of Age YES

20-44 Years of Age NO

20-44 Years of Age NA

45-64 Years of Age

45-64 Years of Age YES

45-64 Years of Age NO

45-64 Years of Age NA

65 Years and Older

65 Years and Older YES

65 Years and Older NO

65 Years and Older NA

FIRE AND EMS SURVEY - SEPTEMBER 2017

Question Title

* 1. Please Rate Each Statement in Terms of Its Highest Importance

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* 2. Please Provide Any Additional Comments About Your Experience with the Fire Program

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* 3. Please Provide Any Additional Comments About Your Experience with the EMS Program

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* 4. Please Let Us Know More About You by Responding to the Following:

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* 5. OPTIONAL: Please Provide Your Name, Telephone Number and/or Email Address