How was your initial experience with the phone call to Banister's? (Scale of 1-5: 1 being Very Dissatisfied and 5 being Very Satisfied)

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* 1. How was your initial experience with the phone call to Banister's? (Scale of 1-5: 1 being Very Dissatisfied and 5 being Very Satisfied)

How responsive, attentive, and understanding to your needs was the Service Technician? (Scale 1-5: 1 being Not At All Responsive and 5 being Very Responsive)

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* 2. How responsive, attentive, and understanding to your needs was the Service Technician? (Scale 1-5: 1 being Not At All Responsive and 5 being Very Responsive)

What degree of confidence did you have in the knowledge/professionalism of the technician(s)? (Scale of 1-5: 1 being Not at All and 5 being Very Confident)

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* 3. What degree of confidence did you have in the knowledge/professionalism of the technician(s)? (Scale of 1-5: 1 being Not at All and 5 being Very Confident)

Overall, how would you rate the cleanliness of the technician(s) and how clean they left the worksite while they worked and when they finished? (Scale 1-5: 1 being Not at All and 5 being Very Clean)

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* 4. Overall, how would you rate the cleanliness of the technician(s) and how clean they left the worksite while they worked and when they finished? (Scale 1-5: 1 being Not at All and 5 being Very Clean)

Overall, how satisfied are you with the service you received from Banister's? (Scale 1-5: 1 being Very Dissatisfied and 5 being Very Satisfied) 

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* 5. Overall, how satisfied are you with the service you received from Banister's? (Scale 1-5: 1 being Very Dissatisfied and 5 being Very Satisfied) 

How fair did you feel the pricing was? (Scale 1-5: 1 being Not at All and 5 being Very Fair)

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* 6. How fair did you feel the pricing was? (Scale 1-5: 1 being Not at All and 5 being Very Fair)

How likely are to recommend our services to others? (Scale 1-5: 1 being Not at All Likely and 5 Very Likely)

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* 7. How likely are to recommend our services to others? (Scale 1-5: 1 being Not at All Likely and 5 Very Likely)

Which of the following fits your age group? 

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* 8. Which of the following fits your age group? 

Full Name (Optional)

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* 9. Full Name (Optional)

Additional Comments -

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* 10. Additional Comments -

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