Customer Satisfaction Survey Question Title * 1. How was your initial experience with the phone call to Banister's? (Scale of 1-5: 1 being Very Dissatisfied and 5 being Very Satisfied) 1 Very Dissatisfied 2 3 Neutral 4 5 Very Satisfied Question Title * 2. How responsive, attentive, and understanding to your needs was the Service Technician? (Scale 1-5: 1 being Not At All Responsive and 5 being Very Responsive) 1 Not At All 2 3 Neutral 4 5 Very Responsive Question Title * 3. What degree of confidence did you have in the knowledge/professionalism of the technician(s)? (Scale of 1-5: 1 being Not at All and 5 being Very Confident) 1 Not at All 2 3 Neutral 4 5 Very Confident Question Title * 4. Overall, how would you rate the cleanliness of the technician(s) and how clean they left the worksite while they worked and when they finished? (Scale 1-5: 1 being Not at All and 5 being Very Clean) 1 Not at All 2 3 Neutral 4 5 Very Clean Question Title * 5. Overall, how satisfied are you with the service you received from Banister's? (Scale 1-5: 1 being Very Dissatisfied and 5 being Very Satisfied) 1 Very Dissatisfied 2 3 Neutral 4 5 Very Satisfied Question Title * 6. How fair did you feel the pricing was? (Scale 1-5: 1 being Not at All and 5 being Very Fair) 1 Not at All 2 3 Neutral 4 5 Very Fair Question Title * 7. How likely are to recommend our services to others? (Scale 1-5: 1 being Not at All Likely and 5 Very Likely) 1 Not at All 2 3 Neutral 4 5 Very Likely Question Title * 8. Which of the following fits your age group? 18-24 25-35 36-44 45-54 55+ Question Title * 9. Full Name (Optional) Question Title * 10. Additional Comments - Done