Website Feedback - March 2017 Question Title * 1. How do you identify with the City of Renton? Resident Business Owner Resident and Business Owner Work for Renton-based business/organization/non-profit Visitor Other (please specify) Question Title * 2. What is your main information source for city news, projects and programs? City website City newsletters (Renton CityNews, Byte of Renton, Mayor's Newsletter) Channel 21 Local Newspaper City Social Media feeds (Twitter and Facebook) Question Title * 3. How often do you visit the City of Renton website? Daily More than once a day 2-4 times a week Infrequently (less than 2 times a week) Question Title * 4. Which of the following normally brings you to the city's website? Pay a bill/fine Conduct business Get information/read current news Request a service or make a complaint Check the events calendar Job Postings Stream Channel 21 Apply for permits/business license Question Title * 5. Overall, how well does our website meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 6. How easy was it to find what you were looking for on the city's website? Very easy Somewhat easy Not very easy Not at all easy Question Title * 7. Did it take you more or less time than you expected to find what you were looking for at the city's website? Less time About what I expected More time Never found it Question Title * 8. If satisfied, please tell us why. Information was easy to find Information was clear and concise Was frustrated Other (please specify) Question Title * 9. If frustrated, please tell us why Information not found Unorganized structure Information presentation was too confusing Information was out-of-date Links were broken All of the above Was Satisfied Other (please specify) Question Title * 10. If you used the Search feature, did you Get exactly what you want Have to search through out-dated material to find what you want Never found what you wanted Never used the search feature How important is the following information to you? Question Title * 11. Upcoming events Extremely important (needs to be on the home page) Somewhat important Not important Question Title * 12. Current News Extremely important (needs to be on the home page) Somewhat important Not important Question Title * 13. Slide shows of community events or city locations Extremely Important (needs to be on the home page) Somewhat Important Not Important Question Title * 14. City Council meeting information (agenda, minutes, video) Extremely Important (needs to be on the home page) Somewhat Important Not Important Question Title * 15. About how many pages did you browse during your last visit? 1-5 6-10 More than 10 Question Title * 16. Would you use a website translation feature? Yes No Question Title * 17. Are there additional features or services you would like included on the website? Our mission is to make certain all information and resources provided by the City of Renton area accessible to everyone. It will help our planning if you will answer the following VOLUNTARY questions. Question Title * 18. What is the primary language spoken in the house? Question Title * 19. What is your gender? Question Title * 20. What is your zip code? Question Title * 21. Highest level of education attained Graduated high school Never attended college Attended some college Graduate of a community or technical college Graduate of a four-year college or university Post-graduate degree Done