1.How responsive are we to any issues or concerns you have?

Very Responsive

Responsive

Neutral

Unresponsive

Very Unresponsive

2.How satisfied are you with the speed and accuracy of our deliveries?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

3.How would you rate the customer service abilities of our delivery drivers?

Excellent

Good

Average

Poor

Very Poor

4.How effective is our inside sales team at communication and customer service?

Very Effective

Effective

Neutral

Ineffective

Very Ineffective

5.How often would you like to be visited by the outside sales representatives?

Weekly

Biweekly

Bimonthly

Monthly

Quarterly

Other (please specify)

6.Overall, how satisfied are you with our dealership?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

7.Is there anything else you would like us to know about your experience?

8.What is your business name?