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Hand in Hand VIC - Customer Satisfaction Survey

Customer satisfaction surveys help us to understand our customer's needs and wants. They also allow us to track customer satisfaction over time to see if our company is making improvements. Additionally, customer satisfaction surveys can help us identify areas where our company needs to change. We thank all our participants for their feedback and suggestions.
Our customer satisfaction surveys help us to understand our client's expectations. We thank you for your time in helping us develop our organization together with you.

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* 1. How satisfied are you with the quality of our service?

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* 2. Has our services meet your expectations?

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* 3. How satisfied are you with your Hand in Hand Vic contact personnel/ Coordinator?

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i We adjusted the number you entered based on the slider’s scale.

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* 4. How likely are you to recommend our service to a friend or family member?

0 100
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i We adjusted the number you entered based on the slider’s scale.

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* 5. Do you feel satisfied with the NDIS service deliveries Hand in Hand VIC has assisted you with? 

0 100
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i We adjusted the number you entered based on the slider’s scale.

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* 6. What is the most important thing to you in our service?

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* 7. What would you like us to focus on more in your service delivery?

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* 8. What do we do well?

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* 9. What can we improve on? 

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