Your feedback is important to us! We want to hear what you have to say about dockless vehicles

The City of San Antonio is seeking feedback from the residents of San Antonio regarding dockless vehicles (e-scooters and e-bicycles) and the dockless vehicle pilot program.

In October 2018, the San Antonio City Council approved a six-month dockless vehicle pilot program. These rules clarified how vehicles are to be used and deployed, and they also enabled the City to obtain and study data related to ridership and the value of this new transportation mode. In April 2019, the City will revisit the pilot program and make changes as necessary.

This survey will inform potential changes to the rules governing both riders and dockless vehicle companies. For more information about dockless vehicles, click here. We appreciate your feedback.

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* 1. How familiar are you with the City of San Antonio’s Dockless Vehicle Pilot Program?

1 - Not at all familiar 3 – Somewhat familiar 5 – Very familiar
i We adjusted the number you entered based on the slider’s scale.

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* 2. What kinds of dockless vehicles have you used in San Antonio?

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* 3. How often do you use dockless vehicles?

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* 4. For which types of trips do you most often use dockless vehicles? Please rank them from most frequent (#1) to least frequent (#5), or mark “N/A” if they do not apply.

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* 5. The following statements are things that someone might like about the Dockless Vehicle Pilot Program currently operating in San Antonio. Regardless of how often you use these services personally, please indicate how strongly you agree or disagree with the following statements.

  Strongly disagree Disagree No opinion Agree Strongly agree
Dockless vehicles have made it easier and faster for people to get to where they need to go.
Dockless vehicles have made using bus transit easier.
Dockless vehicles help to reduce car traffic.
Using dockless vehicles saves people money on transportation.
Dockless vehicles in San Antonio help reduce carbon emissions.

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* 6. The following statements are things that someone might dislike about the Dockless Vehicle Pilot Program currently operating in San Antonio. Regardless of how often you use these services personally, please indicate how strongly you agree or disagree with the following statements.

  Strongly disagree Disagree No opinion Agree Strongly agree
E-scooters are often parked in my way.
E-bikes are often parked in my way.
Dockless vehicles are in prohibited areas (the River Walk, Alamo Plaza, park trails and paths, etc.).
Dockless vehicle riders do not obey traffic laws like stopping at stop lights.
Dockless vehicles look cluttered in some areas.
Dockless vehicles are hard to spot on the road.
I have concerns about dockless vehicle safety.
Dockless vehicle companies don’t respond quickly enough to customer requests.

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* 7. Rate your level of comfort riding a dockless vehicle in each type of travelway below.

  Very uncomfortable Somewhat uncomfortable Neutral Somewhat comfortable Very comfortable N/A
On a multi-lane street/road (with marked traffic lanes, but no bicycle lanes or sidewalks)
On a residential street (with no marked traffic lanes, bike lanes, or sidewalks)
On the sidewalk on a busy, multi-lane road
On the sidewalk on a residential street
In a bike lane or multi-use lane

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* 8. What is your opinion of dockless vehicles riding on sidewalks?

1 - Strongly unfavorable 3 – Neutral or no opinion 5 – Strongly favorable
i We adjusted the number you entered based on the slider’s scale.

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* 9. Would you like to see more or less dockless vehicles in San Antonio?

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* 10. What is your opinion of the Dockless Vehicle Pilot Program currently operating in San Antonio?

1 - Strongly unfavorable 3 – Neutral or no opinion 5 – Strongly favorable
i We adjusted the number you entered based on the slider’s scale.

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* 11. What additional modes of transportation do you take, if any?

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* 12. Did you participate in the City’s fist dockless vehicle survey in summer 2018?

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* 13. Please share any comments you may have regarding dockless vehicles in San Antonio.

OPTIONAL QUESTIONS:
The next set of optional questions help us improve our outreach efforts. Thank you for sharing!

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* 14. What is the name of the neighborhood/area you live in?

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* 15. What Council District do you live in? Not sure? Use this link to find out! http://www.sanantonio.gov/Council/Find-My-Council-Member

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* 16. What is your gender?

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* 17. What is your age?

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* 18. What is your race/ethnicity? (Check all that apply)

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* 19. Want to stay up-to-date on the next steps for dockless vehicles? Tell us your name and email so we can stay in touch!

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