Legal Info Line Feedback Survey

Tell us what you think

Please take this survey and share your thoughts about our service. We are always trying to improve and appreciate you taking the time to give us feedback. Thank you!

1.How often have you contacted Legal Info Nova Scotia in the past year?

Today was my first time

Weekly

Monthly

Several times

Don't know

2.I would prefer to contact Legal Info Nova Scotia by:

Telephone (Legal Information Line - 1 800 665-9779 or 902-455-3135)

Email (questions@legalinfo.org or online form)

Live chat

Text

Other

If other, please explain

3.Before you called in, did you spend time reading or searching for information on our website (legalinfo.org)?

Yes, for more than 5 minutes

Yes, for less than 5 minutes

No, I just called in.

Comment

4.Why did you use Legal Info Nova Scotia's Legal Info Line service?

To get basic legal information

Live chat/email were unavailable/not responding fast enough

To request a referral to a lawyer in private practice

To clarify my understanding of information provided on the legalinfo.org website

To help me decide how to deal with a legal problem

Other (please specify)

5.Was the information you got from the Legal Info Line relevant to your problem?

Yes, very

Yes, somewhat

Not sure

No, not very

No, not at all

6.Did the Legal Info Line provide information that will likely help you deal with your legal problem?

Yes. It was very helpful

Yes. It was somewhat helpful

Not sure

No. It was not helpful

7.Overall, how satisfied are you with Legal Info Nova Scotia?

Very satisfied

Somewhat satisfied

Not sure

Not very satisfied

Not satisfied at all

Other (please specify)

8.What is your approximate income (individual if you live alone, or household if you live with others)?

less than $25,000

$25,000 to $34,999

$35,000 to $44,999

$45,000 to $55,999

$60,000 to $64,999

$70,000 to $74,999

$75,000 or more

9.What is your highest level of education?

less than high school

high school graduate

some college or university

college or university degree/diploma

10.What is your age?

under 19

19 to 25

26 to 44

45 to 64

65 or older

11.How did you hear about us?

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