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* 1. Did you have an appointment to see a medical professional, case manager, or something else today?

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* 2. If you made an appointment for today, were you treated fairly and respectfully?

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* 3. Did the service provided today address your concerns?

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* 4. Do you feel like we actively listened to you?

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* 5. How well do you feel we valued your time?

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* 6. Did we help to make you feel welcomed?

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* 7. Did we keep you waiting for longer than 15 minutes?

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* 8. Would you recommend Center for Life Resources to others in our community?

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* 9. Have you ever visited the Center for Life Resources’ website (cflr.us) for more information?

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* 10. In an effort to serve you and this community more effectively, how can we do better?

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