Website Feedback This survey is anonymous and will be used to make improvements to our website Thank you for taking the time to complete this survey. OK Question Title * 1. Overall, how well does our website meet your needs? Extremely well Very well Somewhat well Not so well Not at all well OK Question Title * 2. How easy was it to find what you were looking for on our website? Extremely easy Very easy Somewhat easy Not so easy Not at all easy OK Question Title * 3. Did it take you more or less time than you expected to find what you were looking for on our website? A lot less time A little less time About what I expected A little more time A lot more time OK Question Title * 4. How easy is it to understand the information on our website? Extremely easy Very easy Somewhat easy Not so easy Not at all easy OK Question Title * 5. How much do you trust the information on our website? A great deal A lot A moderate amount A little Not at all OK Question Title * 6. How likely is it that you would recommend our website to a friend or colleague? Not at all likely - 0 1 2 3 4 5 6 7 8 9 Extremely likely - 10 Not at all likely - 0 1 2 3 4 5 6 7 8 9 Extremely likely - 10 OK Question Title * 7. What was the purpose of your visit to our website? Please tick all that apply. Mortgage Arrears Find an office At risk of falling into debt As a result of advertising (Poster, Radio, etc) Referred by a financial institution Referred by a friend/family Education/Research Find out more about MABS and the services provided Other (please specify) OK Question Title * 8. Please share any other comments or suggestions you have below: OK Question Title * 9. What is your age? 18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 75 or older OK Question Title * 10. What type of device did you use to take this survey? iOS Phone / Tablet Android Phone / Tablet Other Phone / Tablet Windows Desktop / Laptop MacOS Desktop / Laptop Other (please specify) OK DONE