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Terre Haute Transit Ridership Survey

The purpose of this survey, which is being conducted by the Metropolitan Planning Organization on behalf of the Terre Haute Utility, is to collect customer feedback regarding Transit Services, Operations, and Special Needs.  Collected information will be evaluated to identify opportunities to improve service and customer satisfaction.
1.Please tell us the Zip Codes of your Terre Haute residence.
2.Gender
3.What is your race or ethnicity?
4.Age Group
5.How many cars or other motor vehicles are available for you to use?
6.Do you own or rent the place you currently live?
7.Are you aware of the transit services provided by Rides Mass Transit?
8.Are you aware that Thrive West Central provides Rural Public Transportation Services?
9.What is your approximate average household income?
10.Compared to one year ago, do you ride the bus... (Please choose one)
11.Please rate each of the following areas relating to your experience using transit services.
Poor
Marginal
Satisfactory
Excellent
Outstanding
Cleanliness
On-Time
Helpfulness of Staff
Safety
Drivers Courtesy
12.What is the primary purpose of your bus trips?
13.Please tell us which "Day Route" you use the most (Please choose one)
14.Please tell us which "Night Route" you use the most. (Please choose one)
15.How much does it typically cost you to ride per trip?
16.What time of day do you most often ride the bus?
17.Do you ride the bus on Saturday?
18.If you don't ride the bus on Saturday, please tell us why in the space below.
19.Do you ride the bus in the evening after 6:00 PM
20.If you don't ride the bus in the evening, please tell us why in the space below.
21.Please tell us what you think we could do to improve transit service and/or increase ridership in the space provided below.