* 1. Within what department of the school district are you employed?

* 2. Are you also a parent/guardian of a child in the Putnam County School District?

* 3. Have you had to contact the Food Service Department at any time with questions or concerns?

* 4. Was your questions(s) and/or concerns addressed in a timely manner?

* 5. Was the staff member taking your call, courteous, friendly and helpful?

* 6. What was the nature of your call to the Food Service Department?

* 7. Do you feel the result of your call was successful?

* 8. What is your overall perception of the Food Service Department?

* 9. Would you be willing to participate and assist with focus groups within the schools pertaining to the food service department?

* 10. Do you have any comments or suggestions to assist in making the department more efficient?

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