Patient Satisfaction Questionnaire

Following your orthopaedic surgery at the Whittington Hospital, we would really appreciate your feedback on the care you received to help us ensure our service is as good as it can be or make improvements if needed.

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Tell us about yourself?

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Gender

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What type of surgery did you have?

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In regard to your operation at the Whittington did you attend or experience the following Whittington Health services?

  Yes No N/A
Did you attend the Nurse Pre-Assessment?
Did you attend Joint School?
Did you receive any equipment?
Did you receive District Nursing?
Did you attend Outpatient Physiotherapy?
Did you have an Orthopaedic appointment after discharge?

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Of the following services you experienced before, during and after your surgery, how satisfied were you 1 - Not Satisfied 5 - Very Satisfied

  1 - Not Satisfied 2 3 4 5 - Very Satisfied N/A
Pre-assessment with nurse
Initial pre-operative assessment with the Consultant
Joint School
Equipment provision
Inpatient Therapies (Physiotherapy and Occupational Therapy)
Overall care on ward
Orthopaedic outpatient appointment after surgery
Outpatient Physiotherapy
District Nursing
Overall care

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Before, during and after your procedure, how would you rate the information you received?

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Before, during and after your procedure, how helpful did you feel the staff where?

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How involved did you feel in your discharge? 1- Very 2- Not very

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Upon your discharge, did ward staff give you contact details to call if you required assistance at home?

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Would you recommend the Whittington Hospital to a friend or relative?

T