Merchandiser Workshop Course Assessment

You have just reviewed the e-learning materials for the AG Connect Merchandiser Workshop.

In order for you to be properly credited with the completion of this course, you must complete this course assessment and score 80% or better.

You will be presented with 30 questions, in True/False or Multiple Choice formats.

This is not a timed test, but you will be required to answer each question.

Until you click the "Submit" button at the bottom of the page, you may change your response to any question on the page. To do so, simply make a different choice. Your responses will not be registered until you click the "Submit" button.

At the completion of the test, you will be asked to enter your first and last name and Employee Number. Please do not forget to do so, as this is required for your score to be submitted.

Thank you!

Question Title

This is the first page that Merchandiser Chris Shepherd sees when logging on to AG Connect.
Look at the image carefully and answer questions 1,2,3 and 4

This is the first page that Merchandiser Chris Shepherd sees when logging on to AG Connect.<br>Look at the image carefully and answer questions 1,2,3 and 4<br>

Question Title

* 1. Where would Chris read messages from her Area Supervisor about the territory in which she works?

Question Title

* 2. Chris has been given a new assignment, and will be serving the newly opened Target store in her territory. Where would she go to register for the Target Chain Room?

Question Title

* 3. Where would Chris find announcements that apply to all American Greetings employees?

Question Title

* 4. When Chris wants to review her Activities & Schedules, where would she click?

Question Title

This is the default view of Chris Shepherd’s My Work page
Look at the image carefully and answer questions 5,6,7,8 and 9

This is the default view of Chris Shepherd’s My Work page<br>Look at the image carefully and answer questions 5,6,7,8 and 9<br>

Question Title

* 5. If Chris had an Alert about missed service, where would it appear?

Question Title

* 6. If Chris wanted to view her current schedule, where would she click?

Question Title

* 7. When Chris needs to enter her hours at the end of the day, where would she click first?

Question Title

* 8. If Chris needed to review Chain and Territory notifications, where would she click first?

Question Title

* 9. When Chris needs to check her orders, where would she click?

Question Title

This is a Merchandiser Activities & Schedules page.
Look at the image carefully and answer questions 10, 11, 12 and 13

This is a Merchandiser Activities & Schedules page.<br>Look at the image carefully and answer questions 10, 11, 12 and 13<br>

Question Title

* 10. Which column shows the last date an activity can be performed before it is considered past due?

Question Title

* 11. Which column contains the link that Chris would click to view more information about or change the status of an activity?

Question Title

* 12. Where would Chris look to see the 5-digit Store number for each activity?

Question Title

* 13. Chris has been asked to fill in for another member of her team who is out sick. Where would she click to search for the activities that were assigned to another Merchandiser?

Question Title

This is an Activity Detail page.
Look at the image carefully and answer questions 14, 15, and 16

This is an Activity Detail page.<br>Look at the image carefully and answer questions 14, 15, and 16<br>

Question Title

* 14. The Status of this activity is Pending. What does “Pending” status mean?

The activity is completed

The activity was attempted, but there was a problem that prevented completion

The activity has not been started.

Question Title

* 15. What is the Activity ID number for this Activity?

O7749

106199

7876

00103999

Question Title

* 16. What is the reason given for placing this activity in “Pending” status?

Fixture –Called Call Center

Product- Called Call Center

Signage-Called Call Center

Store Management would not allow

Question Title

This is an Merchandiser Schedule page.
Look at the image carefully and answer questions 17 and 18

This is an Merchandiser Schedule page.<br>Look at the image carefully and answer questions 17 and 18<br>

Question Title

* 17. How many total calls is Chris scheduled to make at Toys R Us for this week?

Question Title

* 18. How many total hours is Chris scheduled to work at Toys R Us?

4.2

2.1

Question Title

This is an Activity Detail Screen
Look at the image carefully and answer questions 19, 20, and 21

This is an Activity Detail Screen<br>Look at the image carefully and answer questions 19, 20, and 21 <br>

Question Title

* 19. What happens when you click the Back button (indicated by the letter A on the illustration above)?

AG Connect returns to the Notifications page

AG Connect returns to the Activities list

AG Connect returns to the Time Entry page

AG Connect opens the Activity for editing

Question Title

* 20. Why would you click the More button? (indicated by the letter C on the illustration above)

To view more detail about the activity

To print the activity

To update the activity

To see the next activity in the list

Question Title

* 21. Letter B indicates the Edit icon. Why would you Edit an Activity?

To change the End Date

To change the Chain and Store information

To update the status of the activity

To delete it from my list.

Question Title

This is a Time Entry Screen
Look at the image carefully and answer questions 22, 23 and 24

This is a Time Entry Screen<br>Look at the image carefully and answer questions 22, 23 and 24<br>

Question Title

* 22. How often should you enter your time into AG Connect?

Once a week, by close of business on Friday

Each working day

The last Friday of the month

Question Title

* 23. Entering your time is a 2-step process. After you enter the hours and minutes in to the “Time per Call Code” fields, what do you do?

Click Accept, and then Back

Click Accept, and then Go

Click Accept, and then Submit

Question Title

* 24. All of the Customers for which you are the primary or secondary merchandiser will typically appear in the drop-down list. If you have worked hours in a location not on your list, what should you do?

Use the Chain and Store fields just below the Merchandiser’s name

Apply the hours to one of my regular customers

Call my Area Supervisor and ask them to enter my time.

Question Title

* 25. You have received an activity to set Halloween Seasonal Cards. You have the product and the instructions, but did not receive the signage. What would you do with the activity?
.

Put the product back in the box and leave the store. Change the Activity status to Complete.

Set the product. Contact the Call Center and report the missing signage. Change the Activity status to Pending

Call my Area Supervisor to Complain. Leave the status as Open.

Set the product and change the Activity status to Complete

Question Title

* 26. True or False: Activities to Perform Basic Service will appear in the “My Activities” list.

True

False

Question Title

* 27. True or False: When first assigned, all Activities are in Open status by default.

True

False

Question Title

* 28. You cannot complete a scheduled Activity. Before you contact the Call Center, what information should you have available?

Area Supervisor Name and Telephone Number

Chain Number, Store Number and Activity ID

The Order Number

Store Management contact telephone number

Question Title

* 29. At the end of your day, before you log off AG Connect, if you have calls scheduled on the very next day, you should:

Prepare for tomorrow's call by checking your “My Work” page, so you won’t need to log back in again in the morning

Submit your time for the rest of the week

Search for Completed activities

Question Title

* 30. If you do not have any calls scheduled during a particular week, you only need to check AG Connect:

Every week

Every Month

Twice a Year

Never

Question Title

* 31. In order for your completion of the Merchandiser Workshop to be registered, it is required that you complete the first name, last name and Employee Number fields below.

When you are finished, review your answers and click the "Submit" button to complete your Assessment.

First Name:

Last Name:

Employee Number:

Question Title

* 32. Select your Job Role

PTM

Field Management

Question Title

Question Title

This is the first page that Merchandiser Chris Shepherd sees when logging on to AG Connect.Look at the image carefully and answer questions 1,2,3 and 4

Question Title

* 1. Where would Chris read messages from her Area Supervisor about the territory in which she works?

Question Title

* 2. Chris has been given a new assignment, and will be serving the newly opened Target store in her territory. Where would she go to register for the Target Chain Room?

Question Title

* 3. Where would Chris find announcements that apply to all American Greetings employees?

Question Title

* 4. When Chris wants to review her Activities & Schedules, where would she click?

Question Title

This is the default view of Chris Shepherd’s My Work pageLook at the image carefully and answer questions 5,6,7,8 and 9

Question Title

* 5. If Chris had an Alert about missed service, where would it appear?

Question Title

* 6. If Chris wanted to view her current schedule, where would she click?

Question Title

* 7. When Chris needs to enter her hours at the end of the day, where would she click first?

Question Title

* 8. If Chris needed to review Chain and Territory notifications, where would she click first?

Question Title

* 9. When Chris needs to check her orders, where would she click?

Question Title

This is a Merchandiser Activities & Schedules page.Look at the image carefully and answer questions 10, 11, 12 and 13

Question Title

* 10. Which column shows the last date an activity can be performed before it is considered past due?

Question Title

* 11. Which column contains the link that Chris would click to view more information about or change the status of an activity?

Question Title

* 12. Where would Chris look to see the 5-digit Store number for each activity?

Question Title

* 13. Chris has been asked to fill in for another member of her team who is out sick. Where would she click to search for the activities that were assigned to another Merchandiser?

Question Title

This is an Activity Detail page.Look at the image carefully and answer questions 14, 15, and 16

Question Title

* 14. The Status of this activity is Pending. What does “Pending” status mean?

Question Title

* 15. What is the Activity ID number for this Activity?

Question Title

* 16. What is the reason given for placing this activity in “Pending” status?

Question Title

This is an Merchandiser Schedule page.Look at the image carefully and answer questions 17 and 18

Question Title

* 17. How many total calls is Chris scheduled to make at Toys R Us for this week?

Question Title

* 18. How many total hours is Chris scheduled to work at Toys R Us?

Question Title

This is an Activity Detail ScreenLook at the image carefully and answer questions 19, 20, and 21

Question Title

* 19. What happens when you click the Back button (indicated by the letter A on the illustration above)?

Question Title

* 20. Why would you click the More button? (indicated by the letter C on the illustration above)

Question Title

* 21. Letter B indicates the Edit icon. Why would you Edit an Activity?

Question Title

This is a Time Entry ScreenLook at the image carefully and answer questions 22, 23 and 24

Question Title

* 22. How often should you enter your time into AG Connect?

Question Title

* 23. Entering your time is a 2-step process. After you enter the hours and minutes in to the “Time per Call Code” fields, what do you do?

Question Title

* 24. All of the Customers for which you are the primary or secondary merchandiser will typically appear in the drop-down list. If you have worked hours in a location not on your list, what should you do?

Question Title

* 25. You have received an activity to set Halloween Seasonal Cards. You have the product and the instructions, but did not receive the signage. What would you do with the activity?.

Question Title

* 26. True or False: Activities to Perform Basic Service will appear in the “My Activities” list.

Question Title

* 27. True or False: When first assigned, all Activities are in Open status by default.

Question Title

* 28. You cannot complete a scheduled Activity. Before you contact the Call Center, what information should you have available?

Question Title

* 29. At the end of your day, before you log off AG Connect, if you have calls scheduled on the very next day, you should:

Question Title

* 30. If you do not have any calls scheduled during a particular week, you only need to check AG Connect:

Question Title

* 31. In order for your completion of the Merchandiser Workshop to be registered, it is required that you complete the first name, last name and Employee Number fields below.When you are finished, review your answers and click the "Submit" button to complete your Assessment.

Question Title

* 32. Select your Job Role

Question Title

This is the first page that Merchandiser Chris Shepherd sees when logging on to AG Connect.
Look at the image carefully and answer questions 1,2,3 and 4

This is the default view of Chris Shepherd’s My Work page
Look at the image carefully and answer questions 5,6,7,8 and 9

This is a Merchandiser Activities & Schedules page.
Look at the image carefully and answer questions 10, 11, 12 and 13

This is an Activity Detail page.
Look at the image carefully and answer questions 14, 15, and 16

This is an Merchandiser Schedule page.
Look at the image carefully and answer questions 17 and 18

This is an Activity Detail Screen
Look at the image carefully and answer questions 19, 20, and 21

This is a Time Entry Screen
Look at the image carefully and answer questions 22, 23 and 24

* 25. You have received an activity to set Halloween Seasonal Cards. You have the product and the instructions, but did not receive the signage. What would you do with the activity?
.

* 31. In order for your completion of the Merchandiser Workshop to be registered, it is required that you complete the first name, last name and Employee Number fields below.

When you are finished, review your answers and click the "Submit" button to complete your Assessment.