To Complain or Not to Complain Question Title * 1. When I've Been Unsatisfied with a Product or Service I: Stew about it and vent to friends Contact the company and complain to them directly Question Title * 2. When I'm upset, hurt, or annoyed with a loved one I: Keep it to myself to not start a fight Tell them how I feel about what they did Vent to others about it but not to them directly Question Title * 3. I know how to complain effectively to companies and people Not at all Somewhat I know how but it's not worth the trouble I get the result I want some of the time I'm quite effective in getting a satisfying resolution Not at all Somewhat I know how but it's not worth the trouble I get the result I want some of the time I'm quite effective in getting a satisfying resolution Done