In an effort to improve our service, we invite you to participate in this brief survey. We ask you to please reflect on your experience using ProWorkflow over the course of the year, and provide your honest opinions.

We plan to use the information collected to better serve you and improve our processes.

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* 1. In the past year, how many ProWorkflow projects did you submit?

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* 2. What kind of ProWorkflow projects did you submit? Check all that apply.

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* 3. How were your initial project needs discussed with the Creative Services Manager? Please mark all that apply.

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* 4. How often would the Creative Services Manager communicate timelines for your projects?

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* 5. On average, how many days would the Creative Services Manager take to respond to messages in ProWorkflow?

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* 6. The following statements relate to both the quality of the designs and service we provide.

  Greatly exceeded expectations Exceeded expectations Met expectations Less than expected Much less than expected Not Applicable
Quality of artwork designed
Quality of printed materials
Turn-around time for quotes
Turn-around time for projects

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* 7. Overall, how strongly do you agree with the following statements regarding ProWorkflow.

  Strongly Agree Agree Neutral Disagree Strongly Disagree
ProWorkflow is very user-friendly and easy to use.
ProWorkflow is an effective program to use for communicating information about projects. 
ProWorkflow is an efficient program to use for communicating information about projects.
ProWorkflow makes it easy to organize my marketing projects. 
I enjoy using ProWorkflow for my marketing projects.

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* 8. Overall, how would you rate the quality of service you received while using ProWorkflow?

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* 9. May we contact you to discuss our service and how we may better serve you?

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