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Client Satisfaction Survey
1.
The UofL Hospital Specialty Pharmacy met my service expectations.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
2.
The UofL Hospital Specialty Pharmacy treats my patients with respect.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
3.
The UofL Hospital Specialty Pharmacy quality of service is excellent.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
4.
Compared to our competitors, the UofL Hospital Specialty Pharmacy provides a higher level of service.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
5.
The UofL Hospital Specialty Pharmacy answers their telephone in a timely manner.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
6.
The UofL Hospital Specialty Pharmacy staff is responsive and courteous.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
7.
The Uofl Hospital Specialty Pharmacy took prompt action to resolve my needs and conerns.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
8.
I will recommend the UofL Hospital Specialty Pharmacy to other business associates.
Strongly agree
Agree
Neither agree nor disagree
Disagree
Strongly disagree
9.
If you have any comments about how the UofL Hospital Specialty Pharmacy can improve the service provided to their clients, please comment below.
10.
Please provide your Clinic Name, First/Last Name and Date you completed this survey.