Business Confidence Survey

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* 1. Are you an:

Owner/partner/president of this business (or place of work)

Employee of this business (or place of work)

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* 2. From a pandemic perspective, is your business (or place of work) deemed to be an:

Essential business

Non-essential business

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* 3. What is your company size locally?

under 10 employees

10-50 employees

50-150 employees

150-500 employees

500-1000 employees

1000+ employees

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* 4. Which industry sector best describes your business (or place of work)?

Banking/Finance

Insurance

Real Estate

Legal/Accounting/Professional Services

Personal Services

Construction – Commercial

Construction - Residential

Arts/Entertainment

Restaurant/Bar/Hospitality

Healthcare

Manufacturing

Retail – Independent

Retail – Franchise

Wholesale/Distribution

Transportation

Non-Profit/Charitable

Non-Profit/Business Association/Advocacy

Academia – Public

Academia – Private

Government

Other (please specify)

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* 5. Was your business (or place of work) ever completely shut down (no business being done at all) for more than a few days during the height of the pandemic?

Yes

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* 6. Are you open for business now?

Yes, fully open

Only partially open

Shut down but reopening soon

Not sure of reopening

Permanently shut down

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* 7. Are you currently working-from-home on a daily basis?

Yes

Not applicable

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* 8. What percentage of your co-workers are currently working-from-home on a daily basis?

All

Most

Less than 66 percent

Only a handful

None

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* 9. If you have been working-from-home, are you:

More productive

Less productive

No change in productivity

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* 10. Which statement best describes your future plans?

I expect to return to the office full-time by Labor Day 2020

I expect to return to the office full-time by January 2, 2021

I expect to work-from-home permanently

I expect to combine working-from-home with limited in-office presence sometime in the near future

I expect to combine in-office presence with limited working-from-home sometime in the near future

I will return to the office only when there is a vaccine or effective treatment

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* 11. From a financial/economic point of view, how has your business been affected by the virus?

Slightly down

Moderately down

Significantly down

Slightly up

Moderately up

Significantly up

No change

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* 12. From a facilities/operations/compliance point of view, to what degree has your business been effected by the virus?

Have had to make significant changes/alterations to day-to-day routines that have been truly costly and disruptive

Have had to make moderate changes/alterations to day-to-day routines that have been only somewhat costly or disruptive

No change

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* 13. Which one of the following business issues is of most concern to you TODAY?

Can’t keep up with surging customer demand

Less than robust customer demand

Outdated business model that needs changing

Difficult time doing sales and new business development in this environment

Inability to hire or rehire workers

Revenue and expenses are now “out of whack”

Health and safety of colleagues

Enforcement and regulatory compliance

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* 14. To the extent that it “keeps you awake at night,” how worried are you about your own health and well being 0-10 (0 being of minimal concern; 10 being of maximum concern)?

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 15. To the extent that it “keeps you awake at night,” how worried are you about childcare 0-10 (0 being of minimal concern; 10 being of maximum concern)?

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 16. To the extent that it “keeps you awake at night,” how worried are you about the reopening of schools and remote learning challenges 0-10 (0 being of minimal concern; 10 being of maximum concern)?

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 17. To the extent that it “keeps you awake at night,” how worried are you about your job security 0-10 (0 being of minimal concern; 10 being of maximum concern)?

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 18. To the extent that it “keeps you awake at night,” how worried are you about learning new professional skills and competencies for career advancement 0-10 (0 being of minimal concern; 10 being of maximum concern)?

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 19. To what degree has your company had to pivot and change its product/service offerings as a result of the virus?

Complete, 100 percent pivot

Moderate pivot --- mostly shifting to e-commerce or virtual experiences

Not at all

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* 20. Has your company implemented any layoffs as a result of the virus?

Yes

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* 21. Has your company implemented any temporary furloughs as a result of the virus?

Yes

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* 22. Is there a hiring freeze at your company as a result of the virus?

Yes

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* 23. Has your company grown its workforce as a result of the virus?

Yes

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* 24. Which of the following statements do you most agree with:

Life, at some point, will pretty much get “back to normal.”

The coronavirus has permanently changed “life as we once knew it.”

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* 25. At this time are you willing to return to indoor shopping, indoor restaurants and other public places the way you did before the coronavirus outbreak?

Already doing so --- with confidence

Already doing so --- very cautiously

Willing to do so soon

Thinking about it, but not sure when

Not willing at all until there is a vaccine or effective treatment

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* 26. How long do you think it will take for your business (or place of work) to be on steady financial footing?

It already is

By the end of 2020

By mid-year 2021

Too difficult to predict

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* 27. Thinking about TODAY, how would you assess your own level of consumer confidence and willingness to make discretionary purchases 0-10 (0 equals very low confidence; 10 equals high confidence)?

Clear

i We adjusted the number you entered based on the slider’s scale.