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* 1. In general, how would you describe your health?

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* 2. The last time you were sick, how many days did it take from when you first tried to see your physician or nurse practitioner to when you actually saw him/her or someone else in their office?

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* 3. When you see your physician or nurse practitioner, how often do they or someone else in their office give you an opportunity to ask questions about recommended treatment?

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* 4. When you see  your physician or nurse practitioner, how often do they or someone else in their office involve you as much as you want to be in decisions about your care and treatment?

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* 5. When you see your physician or nurse practitioner, how often do they or someone else in their office spend enough time with you?

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* 6.

***The family health team defines urgent medical conditions as those that are not considered emergencies but still require care within 24 hours.***

When you need an urgent appointment, are you able to see a doctor or nurse practitioner or another provider at your Family Health Team on the same or next day?

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* 7. All physicians or nurse practitioners offer same day appointments within their normal office hours to see patients with urgent issues. If you needed to access these appointments what time of day would be best for these to be offered?

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* 8. Do you have any suggestions that would enhance your experience at the Harrow Health Centre?

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