Gravenhurst Chamber Service Review Survey

The Gravenhurst Chamber of Commerce conducted a Service Review Activity at our 2015 Annual General Meeting on March 5th and now we are conducting a similar on-line version of the program in an effort to increase member involvement.

As a member-driven organization, we rely on the input from members and strive to meet the needs of each of our 300+ members. Through things like our Service Review Activity, we hope to narrow down which projects and initiatives are valued as priorities of your membership, and which areas might not be a priority.

In total, the Service Review Activity should take approximately 10-15 minutes. We appreciate and thank you in advance for your attention to this survey and look forward to applying the results directly into our strategic plan for the year ahead and beyond.

Thank you,

Team Chamber

Question Title

* 1. Are you a Chamber Member

Yes

Question Title

* 2. Did you attend the AGM?

Yes

Question Title

* 3. Are you a:

Business Owner

Business Manager

Employed at a local business

Stakeholder/Partner of the Chamber

Community Group

Full-time Resident

Seasonal Resident

Other (please specify)

Question Title

* 4. Please select five priority services/activities for the Chamber to focus on moving forward:

From The Ground Up - Weekly Chamber e-Newsletter

Operating the Gravenhurst Visitor Information Centre

Coordination of the Gravenhurst Chamber Winter Gala

Planning and Hosting Educational Seminars

Coordination of Routine After Hours Business Socials

Supporting Local Businesses with Business Development Opportunities

Producing the Experience Gravenhurst Guide & Map

Tourism Marketing - Promoting Gravenhurst as a destination

Collaborate on Community Development Activities - Support for non-profit groups and activities

Provide Access to Grant & Funding Opportunities for Businesses and Community Groups

Coordination of The Gravenhurst Car Show

Coordination of Dockside Festival of the Arts

Partnerships to complete Regional projects (Ontario Winter Games)

Involvement on the Downtown Revitalization Committee

Advocacy and being "the voice" of the Gravenhurst Business Community

Satellite office location for regional business resources - Muskoka Small Business, Muskoka Futures

Hosting Guest Speakers on Business and Community Development

Coordination of The Gravenhurst Santa Claus Parade

Promoting our Chamber members through on-line database, referrals and partnerships

Recognizing the successes and growth of local businesses

Involvement in community events

Access to research, data and analytics on tourism, regional business climate and consumer trends

RTO 12 & Muskoka Tourism Board Involvement

Question Title

* 5. Please select five services/activities for the Chamber to limit or reconsider moving forward:

From The Ground Up - Weekly Chamber e-Newsletter

Operating the Gravenhurst Visitor Information Centre

Coordination of Gravenhurst Chamber Winter Gala

Planning and Hosting Educational Seminars

Coordination of Routine After Hours Business Socials

Supporting Local Businesses with Business Development Opportunities

Producing the Experience Gravenhurst Guide & Map

Tourism Marketing - Promoting Gravenhurst as a destination

Collaborate on Community Development Activities - Support for non-profit groups and activities

Provide Access to Grant & Funding Opportunities for Businesses and Community Groups

Coordination of The Gravenhurst Car Show

Coordination of Dockside Festival of the Arts

Partnerships to complete Regional projects (Ontario Winter Games)

Involvement on the Downtown Revitalization Committee

Advocacy and being "the voice" of the Gravenhurst Business Community

Satellite office location for regional business resources - Muskoka Small Business, Muskoka Futures

Hosting Guest Speakers on Business and Community Development

Coordination of The Gravenhurst Santa Claus Parade

Promoting our Chamber members through online database, referrals and partnerships

Recognizing the successes and growth of local businesses

Involvement in community events

Access to research, data and analytics on tourism, regional business climate and consumer trends

RTO 12 & Muskoka Tourism Board Involvement

Question Title

* 6. Please review the following activities in terms of value to the community and the importance of The Chamber's participation.

Question Title

* 7. What additional activities/services would you like the the Chamber to consider?

Question Title

* 8. Rank the Chamber's following areas of operation in order of priority:

Membership Services - From The Ground Up, Winter Gala, After Hours Business Socials, advocacy, benefits & support

Tourism Marketing & Visitor Information Services - Visitor Centre, Muskoka Tourism engagement & Discovery Guide & Map

Special Event Coordination - Gravenhurst Car Show, Dockside Festival & Santa Claus Parade

Community Engagement - Committee participation, partnerships and community collaborations

Business Development - Business Support, planning, research, education seminars, consultations

Question Title

* 9. Would you like to receive a survey results summary?

Yes

Question Title

* 10. Please complete the following information

Name: *

Company:

City/Town:

Email Address: *

Phone Number:

Question Title

* 11. Would you like a Chamber representative to contact you to discuss the Service Review Activity?

Yes

	This is important for the Community	This is a priority for Chamber
From The Ground Up - Weekly Chamber e-Newsletter	From The Ground Up - Weekly Chamber e-Newsletter This is important for the Community	From The Ground Up - Weekly Chamber e-Newsletter This is a priority for Chamber
Operating the Gravenhurst Visitor Information Centre	Operating the Gravenhurst Visitor Information Centre This is important for the Community	Operating the Gravenhurst Visitor Information Centre This is a priority for Chamber
Coordination of The Gravenhurst Santa Claus Parade	Coordination of The Gravenhurst Santa Claus Parade This is important for the Community	Coordination of The Gravenhurst Santa Claus Parade This is a priority for Chamber
Coordination of Gravenhurst Chamber Winter Gala	Coordination of Gravenhurst Chamber Winter Gala This is important for the Community	Coordination of Gravenhurst Chamber Winter Gala This is a priority for Chamber
Planning and Hosting Educational Seminars	Planning and Hosting Educational Seminars This is important for the Community	Planning and Hosting Educational Seminars This is a priority for Chamber
Coordination of Routine After Hours Business Socials	Coordination of Routine After Hours Business Socials This is important for the Community	Coordination of Routine After Hours Business Socials This is a priority for Chamber
Supporting Local Businesses with Business Development Opportunities	Supporting Local Businesses with Business Development Opportunities This is important for the Community	Supporting Local Businesses with Business Development Opportunities This is a priority for Chamber
Producing the Experience Gravenhurst Guide & Map	Producing the Experience Gravenhurst Guide & Map This is important for the Community	Producing the Experience Gravenhurst Guide & Map This is a priority for Chamber
Tourism Marketing - Promoting Gravenhurst as a destination	Tourism Marketing - Promoting Gravenhurst as a destination This is important for the Community	Tourism Marketing - Promoting Gravenhurst as a destination This is a priority for Chamber
Collaborate on Community Development Activities - Support for non-profit groups and activities	Collaborate on Community Development Activities - Support for non-profit groups and activities This is important for the Community	Collaborate on Community Development Activities - Support for non-profit groups and activities This is a priority for Chamber
Provide Access to Grant & Funding Opportunities for Businesses and Community Groups	Provide Access to Grant & Funding Opportunities for Businesses and Community Groups This is important for the Community	Provide Access to Grant & Funding Opportunities for Businesses and Community Groups This is a priority for Chamber
Coordination of The Gravenhurst Car Show	Coordination of The Gravenhurst Car Show This is important for the Community	Coordination of The Gravenhurst Car Show This is a priority for Chamber
Coordination of Dockside Festival of the Arts	Coordination of Dockside Festival of the Arts This is important for the Community	Coordination of Dockside Festival of the Arts This is a priority for Chamber
Partnerships to complete Regional projects (Ontario Winter Games)	Partnerships to complete Regional projects (Ontario Winter Games) This is important for the Community	Partnerships to complete Regional projects (Ontario Winter Games) This is a priority for Chamber
Involvement on the Downtown Revitalization Committee	Involvement on the Downtown Revitalization Committee This is important for the Community	Involvement on the Downtown Revitalization Committee This is a priority for Chamber
Advocacy and being "the voice" of the Gravenhurst Business Community	Advocacy and being "the voice" of the Gravenhurst Business Community This is important for the Community	Advocacy and being "the voice" of the Gravenhurst Business Community This is a priority for Chamber
Satellite office location for regional business resources - Muskoka Small Business, Muskoka Futures	Satellite office location for regional business resources - Muskoka Small Business, Muskoka Futures This is important for the Community	Satellite office location for regional business resources - Muskoka Small Business, Muskoka Futures This is a priority for Chamber
Hosting Guest Speakers on Business and Community Development	Hosting Guest Speakers on Business and Community Development This is important for the Community	Hosting Guest Speakers on Business and Community Development This is a priority for Chamber
Promoting our Chamber members through online database, referrals and partnerships	Promoting our Chamber members through online database, referrals and partnerships This is important for the Community	Promoting our Chamber members through online database, referrals and partnerships This is a priority for Chamber
Recognizing the successes and growth of local businesses	Recognizing the successes and growth of local businesses This is important for the Community	Recognizing the successes and growth of local businesses This is a priority for Chamber
Involvement in community events	Involvement in community events This is important for the Community	Involvement in community events This is a priority for Chamber
Access to research, data and analytics on tourism, regional business climate and consumer trends	Access to research, data and analytics on tourism, regional business climate and consumer trends This is important for the Community	Access to research, data and analytics on tourism, regional business climate and consumer trends This is a priority for Chamber
RTO 12 & Muskoka Tourism Board Involvement	RTO 12 & Muskoka Tourism Board Involvement This is important for the Community	RTO 12 & Muskoka Tourism Board Involvement This is a priority for Chamber