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Guardianship Improvement Grant - Public Survey

The Alaska Court System’s guardianship improvement grant (awarded in September 2021 by the Administration for Community Living) is drawing to a close. Its three key objectives are:

1. Enhance proficiency of the court and all guardianship participants.
2. Strengthen monitoring—especially of financial matters and identification of less restrictive options.
3. Deliver equitable, statewide customer assistance.

Your insights are vital to assess outcomes and guide future efforts. This survey will remain up through 9/12/25.
1.Before today, were you aware that a guardianship helpline or assistance program existed with the Alaska Court System? (The program began in April 2022)
2.How did you first learn about it?
3.How easy or difficult was it to reach the helpline?
4.How quickly did you receive a response from the helpline?
5.The staff are able to assist with legal information, not legal advice. How helpful were the staff?
6.Did the helpline provide useful information or resources (forms, information, referrals)?
7.How often have you called the Guardianship Helpline?
8.Did contacting the helpline make it easier to navigate the issue you were calling about?
9.Have you taken one of the classes offered by the Alaska Court System (starting in July 2022)?
10.Did you find the class and information helpful?
11.In the past, have you used the Alaska Court System website or visited the guardianship/conservatorship section?
12.Have you recently visited the guardianship and conservator section of the website?
13.If yes, how would you rate the website content?
14.The court has been expanding a new monitoring program which provides reminders about required filings, conducts reviews of annual reports, and answers questions from guardians. Have you worked with the new monitoring program? (Current court locations: Anchorage, Palmer, Kenai, Homer, Seward, Cordova, Bethel, Nome and Kotzebue).
15.If you have interacted with the monitors, do you find it helpful to receive more than one reminder about a required filing?
16.If you have interacted with the monitors, have you found them to be professional and helpful?
17.What additional support or resources would be helpful in Alaska?
18.Do you have other suggestions for the Guardianship Helpline?
19.I am a:
20.What is your location? (City, town, or village)