Healing Place Customer Satisfaction Survey

Question Title

* 1. How would you rate the quality of instructions you received?

1 - Confusing / Not Enough Information

3 - Sufficient

5 - Thorough, Clear Information

1 - Confusing / Not Enough Information

3 - Sufficient

5 - Thorough, Clear Information

Additional Comments

Question Title

* 2. Did you feel we fully prepared you to care for your foster pet?

Yes

Additional Comments

Question Title

* 3. Did you feel we gave you a clear expectation of how you were to monitor your pet's symptoms and report any changes?

Yes

Additional Comments

Question Title

* 4. Did you feel we gave you all the supplies you needed to properly care for your foster pet?

Yes

Additional Comments

Question Title

* 5. How many times have you fostered with GHS?

This was my first time

2-4 Times

5-7 Times

7-9 Times

10+ Times

This was my first time

2-4 Times

5-7 Times

7-9 Times

10+ Times

Question Title

* 6. How would you rate the knowledgeability of our staff?

1 - Uninformed / Not Helpful

3 - Met Expectations

5 - Exceeded Expectations

1 - Uninformed / Not Helpful

3 - Met Expectations

5 - Exceeded Expectations

Additional Comments

Question Title

* 7. How would you rate the quality of customer service you received during your appointment?

1 - Terrible

3 - Average

5 - Outstanding!

1 - Terrible

3 - Average

5 - Outstanding!

Additional Comments

Question Title

* 8. How would you rate the cleanliness of the Healing Place during your visit?

1 - Dirty / Cluttered

3 - Average

5 - Squeaky Clean

1 - Dirty / Cluttered

3 - Average

5 - Squeaky Clean

Additional Comments

Question Title

* 9. How likely is it that you would recommend fostering with GHS to a friend?

1 - Not at all likely

3 - Likely

5 - Extremely likely

1 - Not at all likely

3 - Likely

5 - Extremely likely

Additional Comments

Question Title

* 10. Is there a staff member who went above and beyond for you during your foster experience?

Question Title

* 11. Is there anything we could do to improve your experience with our foster program?

Thank you for taking the time to complete this survey.
Your feedback truly matters to us!