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Healing Place Customer Satisfaction Survey

1.How would you rate the quality of instructions you received?
1 - Confusing / Not Enough Information
2
3 - Sufficient
4
5 - Thorough, Clear Information
2.Did you feel we fully prepared you to care for your foster pet?(Required.)
3.Did you feel we gave you a clear expectation of how you were to monitor your pet's symptoms and report any changes? (Required.)
4.Did you feel we gave you all the supplies you needed to properly care for your foster pet?(Required.)
5.How many times have you fostered with GHS?
This was my first time
2-4 Times
5-7 Times
7-9 Times
10+ Times
6.How would you rate the knowledgeability of our staff?
1 - Uninformed / Not Helpful
2
3 - Met Expectations
4
5 - Exceeded Expectations
7.How would you rate the quality of customer service you received during your appointment?
1 - Terrible
2
3 - Average
4
5 - Outstanding!
8.How would you rate the cleanliness of the Healing Place during your visit?
1 - Dirty / Cluttered
2
3 - Average
4
5 - Squeaky Clean
9.How likely is it that you would recommend fostering with GHS to a friend?
1 - Not at all likely
2
3 - Likely
4
5 - Extremely likely
10.Is there a staff member who went above and beyond for you during your foster experience? (Required.)
11.Is there anything we could do to improve your experience with our foster program?(Required.)
Thank you for taking the time to complete this survey.
Your feedback truly matters to us!