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Vaccine Clinic Customer Satisfaction Survey
*
1.
How did you hear about our Vaccine Clinic services?
(Required.)
Friend/Family Member
Facebook
Twitter
Our Website
Instagram
Other (please specify)
2.
Why did you choose our Vaccine Clinic?
Price
Convivence
Support Greenville Humane Society
Returning customer
Other (please specify)
*
3.
On a scale of 1-10 (10 being the best), how would you rate your experience?
(Required.)
Not Satisfied
1 star
2 stars
3 stars
4 stars
Average
5 stars
6 stars
7 stars
8 stars
9 stars
Great Experience!
10 stars
Additional Comments
*
4.
On a scale of 1-10 (10 being the best), how would you rate your waiting time?
(Required.)
Took Way to Long
1 star
2 stars
3 stars
4 stars
A Reasonable Time
5 stars
6 stars
7 stars
8 stars
9 stars
Very Reasonable Considering the Amount of People/Animals
10 stars
Additional Comments
*
5.
On a scale of 1-10 (10 being the best), how do you feel your animal was handled during the process?
(Required.)
Not Well
1 star
2 stars
3 stars
4 stars
Okay
5 stars
6 stars
7 stars
8 stars
9 stars
My animal was handled with great care!
10 stars
Additional Comments
*
6.
Do you feel our staff was knowledgeable and helped guide you through the process?
(Required.)
Yes
No (please specify)
7.
How was your customer service experience?
Terrible
1 star
2 stars
3 stars
4 stars
Okay
5 stars
6 stars
7 stars
8 stars
9 stars
Great customer service.
10 stars
Additional Comments
8.
Did anyone specific stand out for their customer service?
9.
On a scale of 0 to 10,
How likely is it that you would recommend this service to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
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10.
Do you have any other comments, questions, or concerns?
Thank you for taking the time to complete this survey.
Your feedback truly matters to us!
