Edwardsville Solid Waste Survey

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* 1. How satisfied are you with the current service level of trash/recycling pick-up in Edwardsville?

Very satisfied

Somewhat satisfied

Somewhat Unsatisfied

Very unsatisfied

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* 2. How often do you use the weekly, single-stream recycling service?

Every week

2-3 times per month

I do not use this service regularly

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* 3. What is your preference for bulky item pick-up?

Continue the annual City-Wide Clean Up

Pre-scheduled curbside pick-up

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* 4. Please rank these services in order of what you would most want to be added to the current solid waste service.

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* 5. Have you ever had to call customer service or Edwardsville City Hall to complain about a missed pick up?

Yes

No

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* 6. In the last 2 years have you ever called Waste Management to schedule a bulky item pick-up?

Yes

No

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* 7. If you live in the Edwardsville Mobile Home Village, would you like to see this area added to the City's residential trash/recycling service?

Yes

No

I do not live in the Edwardsville Mobile Home Village

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* 8. In your own words, please give us your thoughts on the current service level of the City's contracted trash/recycling service.

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* 9. In your own words, please let us know the one thing you would change to improve service levels for solid waste management in the City of Edwardsville.