* 1. What is your name?

* 2. I received clear information and instructions from the staff members at Goodwill.

* 3. I had many opportunities to express my opinion and make my choices known.

* 4. I felt I was an active participant in the services I received while at Goodwill.

* 5. I was treated fairly and with respect by the Goodwill staff and employees.

* 6. The Case Manager was able to answer questions and respond to my needs.

* 7. I am satisfied with the services I received at Goodwill.

* 8. I had information and access to all of the programs I needed.

* 9. The services at Goodwill helped me prepare for employment and reach my vocational goals.

* 10. What improvements could be made by Goodwill?

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