What is your name?

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* 1. What is your name?

I received clear information and instructions from the staff members at Goodwill.

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* 2. I received clear information and instructions from the staff members at Goodwill.

I had many opportunities to express my opinion and make my choices known.

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* 3. I had many opportunities to express my opinion and make my choices known.

I felt I was an active participant in the services I received while at Goodwill.

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* 4. I felt I was an active participant in the services I received while at Goodwill.

I was treated fairly and with respect by the Goodwill staff and employees.

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* 5. I was treated fairly and with respect by the Goodwill staff and employees.

The Case Manager was able to answer questions and respond to my needs.

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* 6. The Case Manager was able to answer questions and respond to my needs.

I am satisfied with the services I received at Goodwill.

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* 7. I am satisfied with the services I received at Goodwill.

I had information and access to all of the programs I needed.

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* 8. I had information and access to all of the programs I needed.

The services at Goodwill helped me prepare for employment and reach my vocational goals.

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* 9. The services at Goodwill helped me prepare for employment and reach my vocational goals.

What improvements could be made by Goodwill?

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* 10. What improvements could be made by Goodwill?

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