1. DOWNTOWN MT. PLEASANT CUSTOMER SURVEY

 
100% of survey complete.

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* 1. What brings you downtown most often? (please mark no more than three)

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* 2. How would you rate downtown Mt. Pleasant compared to other downtowns of a similar size?

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* 3. What do you like most about downtown Mt. Pleasant?

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* 4. What do you like least about downtown Mt. Pleasant?

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* 5. When do you typically shop for non-grocery (clothing, household items, etc.) items? (mark up to SEVEN times total for the week)

  Before 11:00 a.m. 11:00 a.m. - 2:00 p.m. 2:00 p.m. - 5:00 p.m. After 5:00 p.m.
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

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* 6. When do you typically shop for grocery items? (mark up to SEVEN times total for the week)

  Before 11:00 a.m. 11:00 a.m. - 2:00 p.m. 2:00 p.m. - 5:00 p.m. After 5:00 p.m.
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

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* 7. How often do you eat out... (mark ONE for each question)

  5 or more times a week 2-4 times a week Once a week Once a month Once every few months Never
...for breakfast?
...for lunch?
...for supper?

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* 8. How often do you eat out DOWNTOWN... (mark ONE for each question)

  5 or more times a week 2-4 times a week Once a week Once a month Once every few months Never
...for breakfast?
...for lunch?
...for supper?

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* 9. How often do you eat supper out where each meal costs...(mark ONE answer for each question)

  5 or more times a week 2-4 times a week Once a week Once a month Once every few months Never
...$4.99 or less per person
...from $5 to $9.99 per person
...from $10 to $14.99 per person
...$15 to $19.99 per person
...$20 or more per person

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* 10. How often do you go out for drinks ... (mark ONE for each question)

  5 or more times a week 2-4 times a week Once a week Once a month Once every few months Never
.

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* 11. How often do you go out for drinks DOWNTOWN... (mark ONE for each question)

  5 or more times a week 2-4 times a week Once a week Once a month Once every few months Never
.

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* 12. What two types of restaurant cuisine would you most like to see come to downtown Mt. Pleasant?

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* 13. How often do you do the following?(mark ONE answer for each)

  5 or more times a week 2-4 times a week Once a week Once a month Once every few months Never
Watch movies at a theater.
Rent movies from a store to watch at home.
See a play or performing arts production.
Go out to hear live music.

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* 14. Which of the following events did you attend in the last 12 months?(mark all that apply?)

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* 15. How did you hear about these events?

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* 16. What are the two biggest non-work reasons for you to stop downtown? (i.e. specific establishment, attraction or activity)

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* 17. Where do you typically park when you drive to downtown Mt. Pleasant for any reason other than work? (Mark ONE)

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* 18. Did you know there are downtown gift certificates (not store or restauarant specific) available for purchase?

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* 19. How often do you come to downtown Mt. Pleasant for the following? (mark ONE answer for each)

  5 or more times a week 2-4 times a week Once a week Once a month Once every few months Never
Clothing
Shoes
Home Furnishings
Grocery items
Art (exhibits & classes)
Play or live performance
Cards and Gifts
Books
Salon / Spa
Health Care
Professional services (law / accounting / etc.)
Banking / ATM
Real Estate
Travel
Alterations
Work
Church / Religious
Passing through on your way to someplace else
Other

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* 20. How far do you live from downtown Mt. Pleasant? (mark ONE)

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* 21. How far do you live from where you work? (mark ONE)

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* 22. Where are you more likely to shop for for retail (clothing, shoes, gifts, etc.) items?

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* 23. Where are you more likely to shop for for grocery items?

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* 24. How often do you shop at the following location/stores?(mark ONE answer for each)

  More than once a week Twice a month Once a month Once every few months Never
Downtown Mt. Pleasant
Meijer
Kohls
Sams Club
Wal-Mart
KMart
Kroger
Ric's
Walgreens
Rite Aid

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* 25. When you shop at the following locations/stores instead of downtown Mt. Pleasant, what are the two main reasons why? (mark up to TWO reasons for each)

  Better Location Better Parking Better Hours Better Service Better Quality Better Selection Better Price
Meijer
Kohls
Sams Club
Wal-Mart
KMart
Kroger
Ric's
Walgreens
Rite Aid

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* 26. Which three community assets would you most like to see developed in or around downtown? (mark THREE)

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* 27. Name two businesses (not restuarants) you would most like to see come to downtown Mt. Pleasant? Please give as much detail as possible.

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* 28. Have you ever lived in a downtown community?

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* 29. What is your opinion about living downton in Mt. Pleasant? (mark ONE)

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* 30. If you moved (or stayed) downtown, what type of housing unit would you you require? (mark ONE)

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* 31. What housing arrangement would you choose? (mark ONE)

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* 32. If other than separate house, what type of housing development would you like to live in?

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* 33. If you moved (or stayed) downtown, what size housing unit would you require? (mark ONE)

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* 34. Which of the following amenities are worth paying a higher mortgage or rent? (mark ONE answer for each amenity)

  Definitely yes A perk Does not matter Rather not Definitely no
Historic renovated building
Newly constructed building
Covered parking/garage
Security system
Handicapped accessibility
Well designed room layout
Large rooms
Ample closet/storage space
High ceilings
Ample insulation
Lots of windows/natural light
Hardwood floors
Top-quality carpeting
Central air-conditioning
Fireplace
Premium appliances/fixtures
Dishwasher
Washer/Dryer
Patio or porch
Pets allowed
Yard

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* 35. If you were to purchase a condominium downtown, what price range could you afford?

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* 36. What is your gender?

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* 37. What is your age?

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* 38. What is your marital status? (mark ONE)

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* 39. By age, how many dependents live in your houshold? (mark ONE per age category)

  None One Two Three Four or more
<5 years
5-9 years
10-14 years
15-17 years
18 and older

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* 40. What is the highest level of formal education you have completed? (mark ONE)

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* 41. What is your current monthly rent or mortgage payment? (mark ONE)

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* 42. What is your household's annual income? (mark ONE)

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* 43. What is your zipcode?

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* 44. How would you like to see downtown changed?

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* 45. How strongly do you agree or disagree with the following statements?(mark ONE answer for each)

  Strongly Agree Somewhat Agree Neutral Somewhat Disagree Strongly Disagree
I like to buy the latest fashions
I always try to buy products and services locally
I like the look and feel of downtown Mt. Pleasant
Downtown Mt. Pleasant sales people are helpful and friendly
I feel safe in downtown Mt. Pleasant, even at night
There are a lot of products and services in downtown Mt. Pleasant
There is plenty of convenient parking in Downtown Mt. Pleasant
Downtown Mt. Pleasant businesses are open when I want to shop
Downtown Mt. Pleasant businesses sell products/services I want
Downtown Mt. Pleasant businesses sell at a fair price.
I like to bring out-of-town guests downtown
I recommend shopping in downtown Mt. Pleasant
Good, affordable housing is plentiful in Mt. Pleasant
I am happy with recreation facilities in Mt. Pleasant
I am happy with recreation programs Mt. Pleasant
I am happy with entertainment venues in Mt. Pleasant
I am happy with cultural opportunities in Mt. Pleasant

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* 46. Please use this space to provide us with any other comments or information you would like us to have.

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