How are we doing?

Furbaby Pet Care Wants to hear from You!

Your opinion matters to us! Furbaby Pet Care wants to know that you are happy with their services and if not, how do we make it better? For all people that do this survey, you will be entered in to win a $100 gift card for any Furbaby Services!

Question Title

* 1. How did you hear about Furbaby Pet Care

Facebook

Instagram

CTV commercial

CTV morning live interviews with Jocelyn (owner)

Radio interviews

Website

Outdoor Signs

Friend, Family or Word of Mouth

Other (please specify)

Question Title

* 2. Please indicate which of the following services you were aware we offered

Dog Daycare

24 hour dog daycare (ability to drop off and pick up at any time)

Boarding

Nail clipping

Bath, blowouts, brushouts (ReFresh Services)

Dog Walking

Public Dog park visits (we pick up your dog and take to the dog park)

Pet Taxi (anywhere in Saskatoon City limits!)

Pet Drop in (can include walk, play, potty break, feed, refresh water)

Overnight in-home pet sitting / house sitting

Puppy Classes

One-on-one canine training

Certified Canine Massage Therapy

Indoor Dog Park

PetTech(TM) Pet Saver, Pet First Aid and CPR classes

Virtual training classes

Merchandise for sale

Campus and Park rentals including puppy birthday parties!

In Case of Emergency Preparedness Planning

Question Title

* 3. Please indicate which of the following services you have used with us

Dog Daycare

24 hour dog daycare (ability to drop off and pick up at any time)

Boarding

Nail clipping

Bath, blowouts, brushouts (ReFresh Services)

Dog Walking

Public Dog park visits (we pick up your dog and take to the dog park)

Pet Taxi (anywhere in Saskatoon City limits!)

Pet Drop in (can include walk, play, potty break, feed, refresh water)

Overnight in-home pet sitting / house sitting

Puppy Classes

One-on-one canine training

Certified Canine Massage Therapy

Indoor Dog Park

PetTech(TM) Pet Saver, Pet First Aid and CPR classes

Virtual training classes

Merchandise for sale

Campus and Park rentals including puppy birthday parties!

In Case of Emergency Preparedness Planning

Question Title

* 4. How satisfied are you with the selection of services available at Furbaby Pet Care?

Very Unsatisfied

Unsatsified

Satisfied

Very Satisfied

Very Unsatisfied

Unsatsified

Satisfied

Very Satisfied

Please comment on why you chose the rating you did

Question Title

* 5. How satisfied are you with the services you have received at Furbaby Pet Care

Very Unsatisfied

Unsatisfied

Satisfied

Very Satisfied

Very Unsatisfied

Unsatisfied

Satisfied

Very Satisfied

Please comment on why you chose the rating you did

Question Title

* 6. On a scale of 1 (terrible) - 4 (exceeding expectations), please tell us how we are doing on the following:

	terrible	needs improvement	as expected	exceeding expectations
Friendliness of Staff	Friendliness of Staff terrible	Friendliness of Staff needs improvement	Friendliness of Staff as expected	Friendliness of Staff exceeding expectations
Fair pricing for service	Fair pricing for service terrible	Fair pricing for service needs improvement	Fair pricing for service as expected	Fair pricing for service exceeding expectations
Cleanliness of Furbaby Facility	Cleanliness of Furbaby Facility terrible	Cleanliness of Furbaby Facility needs improvement	Cleanliness of Furbaby Facility as expected	Cleanliness of Furbaby Facility exceeding expectations
Staff knowledge and helpfulness	Staff knowledge and helpfulness terrible	Staff knowledge and helpfulness needs improvement	Staff knowledge and helpfulness as expected	Staff knowledge and helpfulness exceeding expectations
Offering the services I need	Offering the services I need terrible	Offering the services I need needs improvement	Offering the services I need as expected	Offering the services I need exceeding expectations

Please comment on anything you think we need to know!

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* 7. How likely is it that you would refer Furbaby Pet Care To a friend or colleague?

Very likely

Likely

Unlikely

Very unlikely

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* 8. If we were to offer retail services, how likely would you be to buy:

	very unlikely	unlikely	likely	very likely
Bully sticks	Bully sticks very unlikely	Bully sticks unlikely	Bully sticks likely	Bully sticks very likely
Chew toys, kong toys	Chew toys, kong toys very unlikely	Chew toys, kong toys unlikely	Chew toys, kong toys likely	Chew toys, kong toys very likely
Chuck-it toys and balls	Chuck-it toys and balls very unlikely	Chuck-it toys and balls unlikely	Chuck-it toys and balls likely	Chuck-it toys and balls very likely
Leashes and collars	Leashes and collars very unlikely	Leashes and collars unlikely	Leashes and collars likely	Leashes and collars very likely
Dog food	Dog food very unlikely	Dog food unlikely	Dog food likely	Dog food very likely
Dog clothing	Dog clothing very unlikely	Dog clothing unlikely	Dog clothing likely	Dog clothing very likely
ID tags	ID tags very unlikely	ID tags unlikely	ID tags likely	ID tags very likely

What would you like us to be sure to offer if we added a small retail store?

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* 9. What is the ONE thing you would like to see us offer or do better with?

Question Title

* 10. To be eligible for the $100 gift card draw, please fill out below

Name

Email Address

Phone Number