2026 Jackson County Health Department Marketing & Outreach Survey

Thank you for participating in this anonymous survey from Jackson County (IL) Health Department. Your feedback is greatly appreciated!

As a thank you, participants may enter to win a $50 gift card. At the end of the survey, you will have the option to follow a link to a separate form to provide your contact information. This information will not be connected to your survey responses, and your answers will remain anonymous.

Responses due no later than June 30, 2026.

1.What is your primary connection to Jackson County Health Department’s services?

I am a client or have used JCHD services.

I am a community member who has not used JCHD services.

I am a representative of a community organization or partner.

2.What is your age range?

18-24

25-34

35-44

45-54

55-64

65 or older

3.How familiar are you with the services provided by the Jackson County Health Department?

I am very familiar with its services.

Somewhat familiar with its services.

I have heard of the Jackson County Health Department but am not familiar with its services.

I have not heard of the Jackson County Health Department before.

4.How often do you interact with JCHD communications (such as the website, social media, etc.)?

Daily

Weekly

Monthly

Rarely

Never

5.What information do you feel is most important for JCHD to share with the community? (examples might include services offered, health alerts, community events, prevention tips, etc.)

6.Where are you most likely to notice or pay attention to health-related information and service offerings? You can choose multiple options.

Social media platforms (e.g., Facebook, Instagram, X)

Television advertisements

Public Transit advertisements

Radio advertisements

Flyers or brochures

Community events and fairs

JCHD website

Local newspapers

Billboards or outdoor signage

Word of mouth (recommendations from friends, family, or community members)

Emails or newsletters

Other (please specify)

7.What do you think JCHD does well in terms of communication and outreach?

8.In what ways do you think the health department can better improve communication efforts and engage with the community to promote health services and initiatives?