* 1. How often do you normally ride with Citrus County Transit?

* 2. What do you normally use Transit service for?

* 3. Did you have a problem with your trip?

* 4. If Yes, what type of problem did you have with your trip?

* 5. Was the bus clean inside and outside?

* 6. Was the transfer Center clean inside and outside?

* 7. How do you get your transit schedule information?

* 8. Are the buses overcrowded?

* 9. How often do the buses arrive on schedule?

* 10. Does the bus travel at a safe speed?

* 11. Did you see the customer service/complaint phone number?

* 12. Are the drivers safe and competent?

* 13. Is the office staff friendly, courteous, and quick to service you?

* 14. Do you feel safe at the bus stops?

* 15. Do you feel safe at the transfer station?

* 16. Are the stop names visible at the bus stops?

* 17. On a scale from 1 (worst) to 10 (best) please rate Citrus County Transit service.

* 18. What does this transportation mean to you?

* 19. Do you have any other comments, questions, or concerns?

* 20. Do you give permission for Citrus County Transit to use your comments in our publications?

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