Introduction to Family Day Care Survey

Glen Eira City Council is committed to providing quality Children’s Services and undertakes this annual survey to obtain feedback from service users.

The information you provide is anonymous.

Surveys will be received until Friday 25 November 2016.

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* 1. How long have you been using Family Day Care? Please click in a square.

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* 2. Please indicate the age/s of each child you have attending Family Day Care.

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* 3. The following statements are about the education and care provided by your Family Day Care Educator.

Please let us know the extent to which you agree with each of the statements provided by clicking in the circles.

  Strongly Disagree Disagree Undecided Agree Strongly agree
The curriculum provided at Family Day Care meets my child/ren’s needs
The Educator's relationship with children is thoughtful and caring
The children’s learning spaces are pleasant and inviting
The learning environment allows children to select activities
Children are engaged in the activities provided
The Educator is welcoming when children arrive
The Educator uses the information provided by me in the curriculum
There is a focus on the health and safety of children
I am satisfied with the care my child receives

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* 4. The following statements are about the leadership and service management in Family Day Care.

Please let us know the extent to which you agree with each of the statements by clicking in one of the circles provided.

  Strongly disagree Disagree Undecided Agree Strongly agree
The Family Day Care educator has well documented policies and procedures available
The connection between my Family Day Care Educator and the Family Day Care Support Unit is clear
Records and systems seem well-maintained
Information about the service is provided in a timely manner

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* 5. The following questions are about the Educator's communication with you.

Please let us know the extent to which you agree with the statements provided by clicking in the circles provided.

  Strongly disagree Disagree Undecided Agree Strongly agree
The information provided to me about the program is clear
The Educator seeks information from me about my child
I am able to access a range of information about child development, health and other services through my educator
Information is provided about my child’s day when I pick him/her up
The Educator is helpful and approachable

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* 6. What information do you most want to receive about your child’s day from the Family Day Care Educator?

We only want you to select the three most important things to you.
Please tick [√ ] one circle in each column in order of importance 1, 2 or 3

  1 2 3
Activities over the day
Friendships
Health and Wellbeing/Achievement Program
Learning that has occurred
Interests that have been followed
Your child's development

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* 7. What other types of information do you like to receive about your child’s day?

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* 8. What way do you prefer to receive information from the educator?

Please indicate as many as you prefer

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* 9. The following question is about how Glen Eira residents find information about services

How did you find out about Family Day Care? Please indicate one only

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* 10. We would welcome any general comments or suggestions for improvements in Family Day Care.

Thank you very much for the time you have taken to complete this survey. All information in this survey is anonymous.

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