Remembrance Parks Central Victoria is dedicated to continuous improvement and your feedback helps us enhance our services to families and the community. Please take a few minutes to provide us your feedback based on your experience with us.  

Which of our sites looked after the final care of your loved one?

Question Title

* 1. Which of our sites looked after the final care of your loved one?

When making enquiries over the phone, I found RPCV staff to be knowledgeable, courteous and responsive.

Question Title

* 2. When making enquiries over the phone, I found RPCV staff to be knowledgeable, courteous and responsive.

RPCV staff resolved my telephone enquiry without the need for follow-up.

Question Title

* 3. RPCV staff resolved my telephone enquiry without the need for follow-up.

When making enquiries in person at the front counter, the staff were both professional and understanding.

Question Title

* 4. When making enquiries in person at the front counter, the staff were both professional and understanding.

The staff assisting with the interment at the graveside were courteous and well presented.

Question Title

* 5. The staff assisting with the interment at the graveside were courteous and well presented.

The on-site chapels/functions centre staff were helpful, and the facilities were well maintained.

Question Title

* 6. The on-site chapels/functions centre staff were helpful, and the facilities were well maintained.

The on-site food and beverage service was of high quality and good value for money.

Question Title

* 7. The on-site food and beverage service was of high quality and good value for money.

The remembrance park’s amenities (including bathroom facilities) were clean, accessible and well maintained.

Question Title

* 8. The remembrance park’s amenities (including bathroom facilities) were clean, accessible and well maintained.

I found the cemetery grounds and gardens to be well maintained, safe and peaceful.

Question Title

* 9. I found the cemetery grounds and gardens to be well maintained, safe and peaceful.

Overall, the RPCV staff helped make the whole process run as smoothly as possible.

Question Title

* 10. Overall, the RPCV staff helped make the whole process run as smoothly as possible.

T