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Attrition Survey
We are sorry to hear that you have chosen to end your membership with Gulf Coast Educators FCU. We value your opinion, and hope to use your experience to help improve our products and service in the future.
1.
Can you tell us the reason(s) you chose to end your membership with Gulf Coast Educators FCU? Choose all that apply.
Moved out of area
Did not use account
Sought better rates on deposits
Sought better rates on loans
Sought lower fees
Dissatisfied with service
Other (please specify)
2.
How long had you been a member with Gulf Coast Educators FCU?
Less than six months
Six months to a year
1 - 2 years
3 - 5 years
More than five years
3.
What changes would you suggest to improve our member service?
4.
On a scale of 0 to 10,
How likely is it that you would recommend Gulf Coast Educators FCU to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
5.
If you have any additional comments, questions, or concerns, you may list them here. Please include your contact information if you would like to receive a response.
Thank you for taking the time to complete this survey. We wish you well and hope to see you again in the future!