Thank you for taking this survey! We are interested in your honest opinions so that we can continue to improve our customer support.

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* 1. Overall, how satisfied were you with the experience with our customer support?

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* 2. How knowledgeable was the customer representative who assisted you?

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* 3. How respectful was the customer representative who assisted you?

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* 4. How much time did it take us to address your questions and concerns?

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* 5. How knowledgeable was our technician in solving your problem?

1 As Expected 10
i We adjusted the number you entered based on the slider’s scale.

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* 6. How was our response time in dispatching a technician?

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* 7. Would you use A&D again to provide service work?

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* 8. Is there anything that you think would improve our customer support?

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* 9. If you would like us to contact you about your experience, please provide us with some information below so we can connect with you.  

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