I strongly want all my clients to feel like they received 1) A great, hassle free experience, 2), Professional photography that is heirloom quality, and 3) A solid value for the service and product they received. A lofty challenge for the best of businesses. It is no secret that technology is bringing photography into the hands of more and more people, and as a result, our definition and expectations of “professional” photography are changing as well.

To stay in tune with today’s market, I ask for a few minutes of your time to take our short consumer survey. Your responses will help me shape my services and products to better meet your needs. As a personal thank you for your time, I will send you a $25 certificate towards your next purchase with us.

I do thank you very much for your time. I eagerly look forward to reading your comments.

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* 1. In today’s environment with cell phone cameras and easy to use digital cameras readily available to most everyone, is there still a need for you to go a professional photographer?

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* 2. The professional photographer often specializes in one or more of the following consumer areas. Which area would you most likely to seek out the services of a professional photographer? (Select all that apply)

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* 3. Will you personally be needing any of the above services from a professional photographer in the next year?

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* 4. What type of products do you expect your photographer to provide? (Select all that apply)

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* 5. Releasing digital files to the client has generated much discussion in the photographic community. Loss of artistic control, inferior reproduction, and income potential are all cited as reasons not to sell digitals. How important is it to you, to receive digital files of your images?

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* 6. A significant portion of my time is spent on refining the images (files) you purchase. Every file purchased is adjusted for color, density, cropped, and sharpened for the specific size and surface it’s being printed on. Additionally, I perform such services as blemish removal, background extensions, stray hair cleanup, and artistic embellishments. This time must be factored into my cost of doing business. I can either roll this cost of production into the price of my prints, or I can add a “creation fee” to your invoice and charge a lower price for each print. Would you rather:

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* 7. Do you have any other comments concerning your professional photography needs, or our services and products offered?

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* 8. May I have your name and address, so I know where to send your complimentary gift? Please include Name, full address, and email in the comment box below.

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