GAP Patient Survey

1.How long have you been a patient of any GAP location?
2.In the last 12 months, how many times did you visit one of our facilities? (Includes Piedmont, Salem, Clemmons, and both endoscopy centers.)
3.Which location do you typically visit?
4.Which provider(s) do you normally see?
5.What is your age?
6.Do you use MyChart to communicate with our staff?
7.How did you hear about us?
8.Would you recommend GAP to a friend, family member, or colleague?
9.What obstacles might keep you from receiving proper care with us?
10.In the last 12 months, how often have you been able to receive routine, urgent and after-hours care from us when you needed it?
11.In the last 12 months when you called with a question, how often did you get an answer that same day?
12.In the last 12 months when blood work, procedures or other tests were ordered for you, how often did someone from GAP follow-up within 10 business days to give you those results?
13.In the last 12 months, how often do you feel that you were given enough information about managing your health?
14.In the last 12 months, how often did you feel that the providers and staff listened to, respected, and took the necessary time to answer your questions?
15.In the last 12 months, how often did you feel that GAP providers have sufficiently communicated your care with your primary care physician?
16.Please enter any comments or suggestions here.