* 1. Are you based at GNV or a visitor?

* 2. Was your recent visit based on business or leisure?

* 3. Did linemen assist you in parking your aircraft?

* 4. What type of aircraft did you operate?

* 5. Did you park your aircraft at a tie down or in a hangar?

* 6. Using the following scale with A being exceptional and F as failing, rate the following attributes during your visit to GNV. Select NA if the item does Not Apply or you do not remember.

  A B C Average D F N/A
Overall impression of visit
Knowledge of staff
Efficiency of service
Image of the GA terminal exterior
Image of the GA terminal interior

* 7. Using the following scale with A being exceptional and F as failing, rate the following attributes during your visit to GNV. Select NA if the item does Not Apply.

  A B C Average D F N/A
Cleanliness of the parking areas and grounds
Lighting of the apron
Lighting of the parking lot
Cleanliness of the terminal
Cleanliness of the restrooms
Signage on airport roadway
Signage in GA terminal

* 8. Using the following scale with A being exceptional and F as failing, rate the following attributes during your visit to GNV. Select NA if the item does Not Apply.

  A B C Average D F N/A
Helpfulness/Responsiveness of aircraft maintenance staff
Helpfulness of line service
Availability of amenities in GA terminal
Availability/Suitability of ground transportation
Billing procedures
Knowledge Courtesy of desk agents

* 9. Did you find fuel prices to be competitve with similar sized airport/cities?

* 10. Did you find service/handling/ramp fees to be competitive with similar airports/cities?

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