Customer Satisfaction Survey
The Broward County Board of County Commissioners requests your input on the quality of customer service you received during your interaction with Animal Care and Adoption Division staff. On a scale of 1 to 5, (with 1 being “Dissatisfied” and 5 being “Very Satisfied”, circle the appropriate number in the areas that apply.
| Accessibility: |
Staff and/or facilities were available to you when needed |
| Staff Knowledge: |
Staff provided thorough and knowledgeable response to your questions |
| Courtesy: |
Staff acted in a professional and courteous manner |
| Quality of Product/Service: |
The quality of product/service performed satisfied your need. |
| Cooperation: |
Staff assisted you in meeting your need and resolving your problem |
| Response Time: |
Staff provided the service in a timely manner |
| Greeting: |
Staff greeted you in a friendly and professional manner |
| Procedures: |
Staff described the procedures through documents or verbal explanation |
