7.Survey Introduction
The Texas Behavioral Health Executive Council strives to provide licensing, enforcement, and other regulatory services to the public in an honest, fair, thorough, cost-efficient, and timely manner. To help the Council improve these services, we ask that you take a few moments to complete this survey.
The Council is also beginning its strategic planning process for fiscal years 2027–2031. Strategic planning is a long-term, forward-looking effort that assesses current conditions, sets goals, and guides agency decision-making. It includes a multiyear view of the objectives and strategies needed to achieve the agency’s mission and directs all major agency operations. Under Chapter 2056 of the Texas Government Code, all executive-branch agencies must develop a strategic plan to communicate their goals and priorities to the Governor, the Legislature, agency staff, licensees, and the public.
As part of this process, the Council is seeking your input on customer service, as well as on trends, conditions, opportunities, and challenges affecting either the Council or the professions it regulates. Your feedback will help the Council identify key needs within the regulated professions and address major issues expected to affect the agency in the coming years.