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Communications & Community Engagement Survey

Background

Connecting with our community is a priority for the Town of Whitchurch-Stouffville. The goal of this Communications Survey is to gain feedback from the public and stakeholders regarding how we can strengthen communication and engagement efforts with residents and business owners. The results from this survey will be reviewed and analyzed by Town staff and incorporated within a new Corporate Communications Strategy. Receiving input from residents, business owners and community groups is vital to ensuring improved communications with our community.
This questionnaire has 22 questions and should take approximately 7-10 minutes to complete and all answers will remain confidential.
Thank you for taking the time to complete the Town of Whitchurch-Stouffville Communications Survey. This feedback will help us ensure that the community is receiving the information it needs in a timely and efficient manner through the most effective channels.
1.What is your postal code?
2.Which of the following statements best describes you?
3.What is your age?
4.Which of the following do you consider to be the most effective means of gaining information from the Town? Check all that apply.
5.How frequently do you check for news and updates regarding the Town of Whitchurch-Stouffville?
6.Do you agree with this statement; I feel well-informed and knowledgeable regarding Town operations, events, projects and initiatives?
7.Overall, how satisfied are you with communications from the Town of Whitchurch-Stouffville?
8.Within the past year, have you participated in a Town of Whitchurch-Stouffville public engagement opportunity such as a public meeting, survey, public information session, and/or public open house?
9.If you answered ‘yes’ to the question above, do you feel that you had adequate notice and opportunity to provide your comments on the plan and/or project you engaged with?
10.Do you agree with the following statement; I feel informed and knowledgeable about Council meetings and the decisions of Council?
11.If you feel well-informed, how do you find out about Council meetings and decisions of Council e.g. OTR Magazine, Social Media, Newsletter etc...)
12.Did you know that all Town Council Meetings and Public (Planning) Meetings are video live streamed and archived on the Town website?
13.If you use Social Media, which platforms do you regularly use?
14.If you do use social media, how frequently do you access your social media accounts?
15.How often do you visit the Town of Whitchurch-Stouffville website (www.townofws.ca) ?
16.What information do you generally access on the Town website? (please check all that apply)
17.How would you prefer to receive the following information:
Website
OTR
Social Media
E-Newsletter
Other
Community Event Details
Council/Committee Agendas & Minutes
Employment opportunities
Municipal By-law Information
News Releases & General Information
Property Tax & Water Information
Publications (budgets, annual reports, etc.)
Recreation Programming
Road closure Notices
Waste collection updates
18.Do you read the On The Road in Whitchurch-Stouffville (OTR) magazine that is mailed out to all residents?
19.If you responded yes, how informative do you find the OTR Magazine:
20.What do you like about the OTR magazine?
21.Do you have any comments or recommendations regarding the OTR magazine?
22.In your opinion, how can the Town improve communications with residents (i.e. methods of communication) or what methods of communication would you like the Town to use?
23.Please provide any additional comments and/or feedback regarding Town communications activities and efforts.
Current Progress,
0 of 23 answered