FOOTSTEPS CARE GROUP



We value your feedback and are committed to continuously improving our workplace to better meet everyone’s needs.

To help us do this, we invite you to take a few moments to complete this questionnaire. Your responses will provide valuable insights into what’s working well and where there is room for improvement.

If you raise any concerns, please include the reasons behind your feedback. This will help us fully understand the situation and ensure that any actions we take are well-informed and beneficial to both staff and the service as a whole.

Your honest and thoughtful input is essential to making meaningful, positive changes.

Thank you in advance for your time and cooperation.

Please note:
This survey is confidential on a need-to-know basis. If any issues are identified that raise concern, they may be shared with the relevant parties to help improve our practices and operations.

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* 1. Your Name

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* 2. Have you read the guidance (above) on how to answer the questions in a way that helps us understand your feedback and improve the workplace?

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* 3. Do you enjoy working at Footsteps?

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* 4. What do you enjoy most about working at Footsteps, and are there any areas where you feel improvements could be made?

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* 5. Do you think the training programme is sufficient?

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* 6. Why do you think the training programme is sufficient, and what suggestions do you have to improve it and make it even more effective?

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* 7. Do you feel there is any additional training you require to enable you to perform your role more efficiently?

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* 8. What additional training do you feel would be beneficial and why?

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* 9. What’s working well with the service, and do you have any suggestions on how it could be improved?

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* 10. Do you feel the young people’s needs are being met?

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* 11. What aspects of the support for young people are working well, and are there any areas where their needs could be better met?

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* 12. Do you feel supported by your senior team?

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* 13. In what ways has the senior team supported you well, and what more could they do to support you further?

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* 14. Do you feel supported by the registered manager?

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* 15. What support have you found helpful from the registered manager so far, and are there any additional ways they could support you further?

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* 16. Do you feel supported by the deputy managers?

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* 17. How have the deputy managers supported you effectively, and are there any additional ways they could offer further support?

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* 18. Do you feel you have received sufficient training on safeguarding?

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* 19. What aspects of the induction process did you find most helpful, and do you have any suggestions for how it could be improved?

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* 20. What has your experience with the HR department been like so far, how have they supported you, and do you have any feedback or suggestions on how they could improve the way they operate?

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* 21. What has been your experience with the housing and maintenance teams so far, and do you have any feedback or suggestions to help improve how they operate?

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