Affordable Housing Provider COVID-19 Survey

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* 1. Are you aware of confirmed COVID-19 cases in your property/ies?

Yes, in some of them

Yes, in most of them

No, in none of them

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* 2. How would you categorize your overall financial strain resulting from COVID-19?

Severely cost-burdened

Cost-burdened

Not cost-burdened

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* 3. Have you received extra payments from HUD for COVID-19 through the CARES Act (please select all that apply)?

Yes, we received COVID-19 Supplemental Payments (CSPs) in the first round

Yes, we received CSPs in the second round

Yes, we received CSPs in the third round

We plan to apply if there is an additional CSP round

Yes, we received extra payments for grant-funded Service Coordination costs

Yes, we received vacancy loss payments due to higher vacancy rates

We applied for CSP or Service Coordinator payments but have not received them

No, we did not receive extra COVID-19 payments from HUD

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* 4. How long would you estimate waitlists for your property/ies to be (please select all that apply)?

Waitlist open with immediate vacancies

Less than 6 months

6 months – 1 year

1-2 years

3-4 years

5 or more years

Our waitlist is closed

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* 5. How high are vacancy rates are your property/ies (please select all that apply)?

0-2%

2-4%

4-6%

6-8%

More than 8%

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* 6. How is COVID-19 impacting occupancy at your property/ies?

Vacancy rates are higher

Vacancy rates are unchanged

Vacancy rates are lower

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* 7. What percentage of your residents do you estimate are fully vaccinated against COVID-19?

I don’t know

Less than 20%

Less than 40%

Less than 60%

Less than 80%

More than 80%

Other (please specify)

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* 8. What percentage of your staff do you estimate is fully vaccinated against COVID-19?

I don’t know

Less than 20%

Less than 40%

Less than 60%

Less than 80%

More than 80%

Other (please specify)

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* 9. What do you anticipate to be the top operational challenge in the next three months (please select all that apply)?

Financial challenges/funding delays

Vacancy issues

HUD compliance

Fair housing issues

Inspections/maintenance

Other (please specify)

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* 10. How would you categorize resident access to the internet in your property/properties (please select all that apply)?

The property pays for internet access in all resident apartments

The property offers reduced-rate internet to residents in their apartments

A majority of residents pay internet service providers directly for Wi-Fi in their apartments

Most residents experiences barriers in accessing internet in-unit

Most residents experience minimal barriers in accessing internet

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* 11. What are your biggest barriers to providing internet to residents throughout your property/ies (please select all that apply)/can we do a ranking system here?

Lack of internal technical knowledge or expertise

Cost to install/upgrade infrastructure

Cost for ongoing operations/internet service subscriptions

Lack of interest among organization/board/residents

Cost of equipment and hardware, including devices

Other (please specify)

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* 12. This fiscal year, have your Budget-Based Rent Increase (BBRI) requests been approved or denied (please select all that apply)?

Approved (please specify requested increase amount)

Denied (please specify requested increase amount)

Requested Increase Amount

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* 13. How would you categorize the contract renewal process with HUD?

Timely and straightforward

Delayed and/or challenging (please describe)

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* 14. Generally, how long are maintenance backlogs in your property/ies resulting from COVID-19 delays?

The properties don’t have maintenance backlogs

We will need 1-2 months to address backlogs

We will need 3-6 months to address backlogs

We will need more than 6 months to address backlogs

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* 15. What type of oversight has been conducted at your property since April 2021? (please select all that apply)

HUD Management and Occupancy Review

PBCA Management and Occupancy Review

Physical Inspections (UPCS)

Physical Inspections (NSPIRE)

Other (please specify)

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* 16. What staffing issues are your property/ies currently experiencing due to the pandemic (please select all that apply)?

Confirmed cases among staff

Low morale

Challenges with staffing levels

Significant overtime scheduling or contract services

Personal circumstances impacting productivity

None

Other (please specify)

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* 17. What types of emergencies does/do your property/ies prepare for (please select all that apply)?

Natural disasters (hurricane, tornadoes, wildfires)

Emergencies (building fires, power outages)

Infectious disease scenarios (pandemic)

Active shooter

Other (please specify)

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* 18. How does your property prepare for emergencies (please select all that apply)?

Regular drills and trainings

Posting emergency plans

Back-up generator/s

Extra supplies

Transportation and evacuation support for residents

Other (please specify)

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* 19. What share of resident apartments have full accessibility? (Divide the number of fully accessible units by the total number of units. For example, if 7 of 89 units have one or more of these features: 7/89= 0.078 or 8% of units have one or more of these features).

Here, full accessibility is defined as:

Extra-wide doorways and hallways.

Door and sink levers/handles instead of knobs.

Grab bars in bathrooms.

Wheelchair-accessible electrical switches, outlets, and climate controls.

Wheelchair-accessible kitchens and bathrooms.

1% or less

2 – 4%

5 – 7%

8% or more

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* 20. What share of resident apartments have fully accessible bathrooms?

1% or less

2 – 4%

5 – 7%

8% or more

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* 21. Do you maintain a waiting list specifically for units with accessible features?

Yes

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* 22. If yes to Question 21, how long is this waiting list?

Less than 6 months

6 months – 1 year

1-2 years

3-4 years

5 or more years

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* 23. What resources have you used to make units and common areas more accessible? (please select all that apply)

Project funds from HUD.

Project funds from sponsor / owner / management company.

Funding from state or local agency.

Funding from an outside organization.

Other (please specify)

Affordable Housing Provider COVID-19 Survey - July 2021

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* 1. Are you aware of confirmed COVID-19 cases in your property/ies?

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* 2. How would you categorize your overall financial strain resulting from COVID-19?

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* 3. Have you received extra payments from HUD for COVID-19 through the CARES Act (please select all that apply)?

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* 4. How long would you estimate waitlists for your property/ies to be (please select all that apply)?

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* 5. How high are vacancy rates are your property/ies (please select all that apply)?

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* 6. How is COVID-19 impacting occupancy at your property/ies?

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* 7. What percentage of your residents do you estimate are fully vaccinated against COVID-19?

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* 8. What percentage of your staff do you estimate is fully vaccinated against COVID-19?

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* 9. What do you anticipate to be the top operational challenge in the next three months (please select all that apply)?

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* 10. How would you categorize resident access to the internet in your property/properties (please select all that apply)?

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* 11. What are your biggest barriers to providing internet to residents throughout your property/ies (please select all that apply)/can we do a ranking system here?

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* 12. This fiscal year, have your Budget-Based Rent Increase (BBRI) requests been approved or denied (please select all that apply)?

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* 13. How would you categorize the contract renewal process with HUD?

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* 14. Generally, how long are maintenance backlogs in your property/ies resulting from COVID-19 delays?

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* 15. What type of oversight has been conducted at your property since April 2021? (please select all that apply)

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* 16. What staffing issues are your property/ies currently experiencing due to the pandemic (please select all that apply)?

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* 17. What types of emergencies does/do your property/ies prepare for (please select all that apply)?

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* 18. How does your property prepare for emergencies (please select all that apply)?

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* 20. What share of resident apartments have fully accessible bathrooms?

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* 21. Do you maintain a waiting list specifically for units with accessible features?

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* 22. If yes to Question 21, how long is this waiting list?

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* 23. What resources have you used to make units and common areas more accessible? (please select all that apply)