Your Opinion Matters Question Title * 1. How likely is it that you would recommend First National Bank to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 2. Overall, how satisfied are you with First National Bank? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK Question Title * 3. What can we do to make your banking experience better? OK Question Title * 4. At which location did you receive service? Main Bank Mississippi Drive Office Oakview North Office Westside Office OK Question Title * 5. How long have you been a customer of First National Bank? This is my first experience Less than six months Six months to a year 1 - 2 years 3 or more years I am not a customer yet OK Question Title * 6. Who assisted you with your banking needs? OK Question Title * 7. If you would like us to follow up, please provide your name and phone number: OK Question Title * 8. Mark any of our services that you may be interested in learning more about: Online Banking Mobile App Purchasing a Home Refinancing a Home Business Checking & Saving Accounts Personal Checking & Saving Accounts Personal Loans (car, boat, vacation, etc) Business Loan Business Credit Card Personal Credit Cards CDs Trust Services Investments & Wealth Management Other (please specify) OK Question Title * 9. Do you have any other comments or questions? OK Thank you so much for taking the time to complete the survey. Your opinion does matter to us! OK DONE