Customer Satisfaction Survey Template

1.
On a scale of 0 to 10,
How likely is it that you would recommend ICAN to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likelyExtremely likely
2.Overall, how satisfied or dissatisfied are you with our financial counselling service?
3.Which of the following words would you use to describe our financial counselling services? Select all that apply.
4.How well does our financial counselling services meet your needs?
5.How would you rate the quality of our financial counselling services?
6.How responsive have we been to your questions or concerns about our financial counselling services?
7.How long have you been using ICAN's financial counselling services?
8.How likely are you to use our financial counselling service again?
9.Do you have any other comments, questions, or concerns?
10.What changes would most improve ICAN's financial counselling service?