How likely is it that you would recommend ICAN to a friend or colleague?

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* 1. How likely is it that you would recommend ICAN to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY
Overall, how satisfied or dissatisfied are you with our financial counselling service?

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* 2. Overall, how satisfied or dissatisfied are you with our financial counselling service?

Which of the following words would you use to describe our financial counselling services? Select all that apply.

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* 3. Which of the following words would you use to describe our financial counselling services? Select all that apply.

How well does our financial counselling services meet your needs?

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* 4. How well does our financial counselling services meet your needs?

How would you rate the quality of our financial counselling services?

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* 5. How would you rate the quality of our financial counselling services?

How responsive have we been to your questions or concerns about our financial counselling services?

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* 6. How responsive have we been to your questions or concerns about our financial counselling services?

How long have you been using ICAN's financial counselling services?

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* 7. How long have you been using ICAN's financial counselling services?

How likely are you to use our financial counselling service again?

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* 8. How likely are you to use our financial counselling service again?

Do you have any other comments, questions, or concerns?

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* 9. Do you have any other comments, questions, or concerns?

What changes would most improve ICAN's financial counselling service?

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* 10. What changes would most improve ICAN's financial counselling service?

T