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Customer Satisfaction Survey Template
1.
On a scale of 0 to 10,
How likely is it that you would recommend this company to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
2.
Overall, how satisfied or dissatisfied are you with Natural Path Wellness?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
3.
Which of the following words would you use to describe our services? Select all that apply.
Reliable
High quality
Useful
Unique
Good value for money
Overpriced
Impractical
Ineffective
Poor quality
Unreliable
4.
How well do our services meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
5.
How would you rate the service quality of the therapist you saw?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
6.
How would you rate the value for money of the service?
Excellent
Above average
Average
Below average
Poor
7.
How long have you been a customer of Natural Path Wellness?
This is my first visit
Less than six months
Six months to a year
1 - 2 years
3 or more years
I haven't made an appointment yet
8.
How likely are you to seek services with us again?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
9.
Do you have any other comments, questions, feedback, suggestions or concerns?
Current Progress,
0 of 9 answered
