State of Patient Engagement Question Title * 1. What are the top 3 priorities of your patient engagement strategy? Multiple Choice, up to 3 selections Improve patients’ ability to self-manage their care Retain and attract patients Improve the efficiency of your care teams Support a shift to shared-risk business models Manage costs of high risk/high cost patients Improve the regional brand/strength of your health system OK Question Title * 2. Please indicate all functions or business units within your health system that are actively engaged in a strategy to improve patient engagement. Multiple choice, no limit Marketing/Business Development Information Technology/Telecommunications Inpatient Clinical Leadership (CMO, CNO, etc.) Ambulatory Care Executive Administration Strategy and Innovation Other Departments (please specify) OK Question Title * 3. What technologies do you currently use, or plan to use, as part of improving patient engagement? Multiple choice, no limit EMR-Based Patient Portal Customer Relationship Management System (CRM/PRM) Contact/Call Center Mobile Applications Developed by Your Health System (in addition to your EMR) Telemedicine Remote Patient Monitoring (outside of your facilities) Other (please specify) OK Question Title * 4. Which statement best describes your health system's mobile/digital outreach strategy? Select one answer only (can leave all blank). We are using our EMR portal and EMR mobile applications as the primary platform for our mobile engagement strategy We are developing a mobile engagement platform strategy separate from our EMR portal, and the portal serves as an EMR integration point We are not currently engaged in developing a mobile engagement strategy OK Question Title * 5. Indicate all functions currently serviced by your health system’s Contact Center. Multiple choice, no limit Billing/Invoicing Appointment Scheduling Patient Education Coordinating Physician Referrals Nurse Triage Telemedicine/Remote Visits Support for Care Plan Compliance (i.e., medication compliance, scheduling primary care follow up) Outreach Associated with Remote Monitoring Programs/High Risk Groups Marketing/Promotional Activities OK Question Title * 6. What do you consider the top 3 barriers to successfully executing a patient engagement strategy? Multiple choice, up to 3 selections Lack of industry best practices to learn from Patients not willing to participate in their own care Internal organizational alignment/health system priorities are not clear Lack of financial incentives Learning curve to understand consumer behavior Lack of proven technology options available Previous attempts have not shown clear value or have failed Organizational focus is on EMR/inpatient operations OK Question Title * 7. Name OK Question Title * 8. Email Address OK Question Title * 9. Organization OK Question Title * 10. Role OK DONE